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"Rooms or shall I say, apartment, was lovely and plenty of space. However, when we went to go to bed and pulled the sheet back on our bed, there were hairs everywhere. So we we had to go down the hill to reception to collect all new bedding, lug it back up the hill and remake our bed. Wouldn’t have been a big issue but we never got an apology over the 4 days we were there. When we checked out we mentioned it again and was told it had been reported to the area manager. Who and where they were we had no idea. Thought this was quite poor given that we were staying so many nights. These are lovely rooms with great views across the loch and right in town so close to all the amenities. They just need to maybe up the staff levels as only ever seem to be one member of staff about, which is why we had to collect our own sheets. I am not faulting the lady we chatted to on reception, just that there should be at least 2 of them so one can attend to guests issues etc. If it hadn’t have been for this it would have been a perfect stay."

"Lovely hotel in a good location. Staff very friendly and helpful, rooms were comfortable with great views of the loch. Food in the restaurant was excellent, would recommend!"

"This place is amazing. The staff were so attentive and made the stay exactly what we had hoped for. Food was great and the complimentary breakfast was over the top. "

"The room was spacious & clean, the breakfast was good, however the bathroom smelled terrible (like urine), and there was no cabinet, shelving or counter top to store any bathroom toiletries. "

"Good selection all hot and fresh "

"Very cozy inn experience with great food and great hospitality. Beautiful setting. Easy to find from ferry and park."

"The room was fantastic we paid for a king with a sea view, we had a really busy day and thought staying here would be great, we arrived and the pool was closed we were not told during the booking this was the case, when it came to dinner the ordering was made really difficult with staff confusing what was going on, the food we ordered was put on another table, Looks great and the food is nice but the service from some of the bar and restaurant staff is somewhat lacking Probably wouldn't stay again "

"enjoyed my stay"

"Room was cold and water in bathroom took ages to get warm. The whole Place looked as it needed renovation. "