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"We arrived at night and the grounds looked magical. The check-in service was generally nice. They upgraded us from a standard to a superior. So we were off to a great start. But let’s just say that I would hate to see what the standard room was like. The superior room wasn’t aged as much as it was just not done up right. I have never seen such generous use of caulking in the bathroom for example. There were no baseboards anywhere in the room and the bottom of the wall was just a line of dirt from years of mopping. The floor felt sticky with bare feet. The bathroom was the worst. We were greeted by a pile of dead bugs by our bath. Clearly the maid had not bothered cleaning the room—or perhaps this is just the quality of cleaning everywhere. The mirrors were smudged. The shower was cracked on the floor and the grout looked like it had never been scrubbed ever. The worst though? Having to kill over twenty large mosquitoes that had infested the room. We spent 45 minutes taking care of that—slapping them between our hands and then washing our hands right after! The AC never quite got cold enough. The pictures had clear moisture stains all over them. We could never figure out how to turn the TV on or connect to the wifi. The breakfast was not terrible but nothing to write home about. All in all, will never stay here again. And I come to Sukhothai every year so I am familiar with the quality of other places—lots more much better options around, many for cheaper."

"Staff members are super helpful and friendly. "

"Delightful hotel in the old Thai style and had an elegant feel. The pool was lovely and there was a temple on site. Their spa was very nice and reasonable. We would stay there again if visiting Sukhothai again."

"Well placed for visiting the historic park. Good restaurant with lots of options including western sandwiches etc. Lovely grounds, fun feeding the fish. Friendly staff. Nice room, bit worn but charming."