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Midtown Residence Surabaya

4.0 star property
Central hotel with an outdoor pool connected to a shopping center in Surabaya

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Photo gallery for Midtown Residence Surabaya

Outdoor pool
Business center
Daily buffet breakfast (IDR 100000 per person)
Lobby
City view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, Twin Beds (Splendid)

Studio, Twin Beds (Splendid) | City view

Studio, Twin Beds (Splendid)

Highlights

Air conditioning
Connecting rooms available
LCD TV
2 bedrooms
Hair dryer
Coffee/tea maker
Free bottled water
Stovetop
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment (Marvelous Room)

Apartment (Marvelous Room) | Living area | 32-inch LCD TV with cable channels, TV

Apartment (Marvelous Room)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
2 bedrooms
  • 105 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Large Twin Bed

View all photos for Room, King Bed (Fabulous Style)

Room, King Bed (Fabulous Style) | 2 bedrooms, in-room safe, free WiFi, bed sheets

Room, King Bed (Fabulous Style)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchen
LCD TV
2 bedrooms
Hair dryer
Coffee/tea maker
Free bottled water
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, King Bed (Splendid)

City view

Studio, King Bed (Splendid)

Highlights

Air conditioning
Connecting rooms available
LCD TV
2 bedrooms
Hair dryer
Coffee/tea maker
Free bottled water
Stovetop
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Fabulous)

2 bedrooms, in-room safe, free WiFi, bed sheets

Room, 1 King Bed (Fabulous)

Highlights

Air conditioning
Connecting rooms available
Kitchen
LCD TV
2 bedrooms
Bathrobes
Hair dryer
Coffee/tea maker
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Twin Beds (Fabulous)

2 bedrooms, in-room safe, free WiFi, bed sheets

Room, Twin Beds (Fabulous)

Highlights

Air conditioning
Connecting rooms available
Kitchen
LCD TV
2 bedrooms
Bathrobes
Hair dryer
Coffee/tea maker
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Splendid Style King

Studio Splendid Style King | 2 bedrooms, in-room safe, free WiFi, bed sheets

Studio Splendid Style King

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchen
LCD TV
2 bedrooms
Hair dryer
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Jl. Ngagel Raya 123, Surabaya, East Java , 60246

What's nearby

  • Surabaya Zoo - 14 min walk - 1.2 km
  • Royal Plaza Surabaya - 2 min drive - 2.5 km
  • Surabaya Plaza Shopping Mall - 3 min drive - 3.1 km
  • Grand City Surabaya - 3 min drive - 3.8 km
  • Tunjungan Plaza - 4 min drive - 3.7 km

Getting around

  • Surabaya Gubeng Station - 4 min drive
  • Ngagel Station - 20 min walk
  • Surabaya (SUB-Juanda) - 30 min drive

Restaurants

  • ‪Arunaya - ‬5 min walk
  • ‪Depot Lumintu - ‬4 min walk
  • ‪Suzana Bakery - ‬3 min walk
  • ‪J.CO Donutes and Coffee - ‬3 min walk
  • ‪Excelso - ‬3 min walk

About this property

Midtown Residence Surabaya

Upscale hotel near Tunjungan Plaza
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Midtown Residence Surabaya. The on-site local and international cuisine restaurant, Wok Noodle, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Concierge services, a porter/bellhop, and luggage storage
  • Meeting rooms, a front-desk safe, and a banquet hall
Room features
All 274 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and coffee/tea makers
  • Showers, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Stovetops, daily housekeeping, and phones

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wok Noodle

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Stovetop
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 100000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Midtown Residence Surabaya Hotel
Midtown Residence Hotel
Midtown Residence Surabaya Java
Midtown Resince Surabaya Java
Midtown Surabaya Surabaya
Midtown Residence Surabaya Hotel
Midtown Residence Surabaya Surabaya
Midtown Residence Surabaya Hotel Surabaya

Frequently asked questions

Does Midtown Residence Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Midtown Residence Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Midtown Residence Surabaya?

Self parking is available for a fee.

What time is check-in at Midtown Residence Surabaya?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Midtown Residence Surabaya?

Check-out is at noon.

Does Midtown Residence Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Midtown Residence Surabaya located?

Located in Wonokromo, this hotel is within 1 mi (2 km) of Taman Bungkul, Mpu Tantular Museum, and Surabaya Zoo. Monument Of Suroboyo and Korea Park are also within 1 mi (2 km). Ngagel Station is 20 minutes by foot and Wonokromo Station is 25 minutes.

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Midtown Residence Surabaya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Nice place, delightful staff
Stayed 8 nights in Nov 2024

10/10

It was nice
Stayed 8 nights in Jan 2025

10/10

Rooftop pool has an amazing view of the city. Food was very good. Bathroom in our room needed some TLC and the shopping center attached is under construction so not much going on there yet
Stayed 2 nights in Oct 2024

10/10

Good
Stayed 2 nights in Jul 2024

10/10

The room was a little hotter than desired, but overall experienced was great as the staffs were very polite and great.
Stayed 2 nights in Mar 2023

8/10

The rooms have kitchens which is a big plus.
Stayed 1 night in Feb 2023

8/10

All was ok... Lotte Mart and a small shopping mall are connected to the hotel.
Stayed 1 night in Feb 2023

6/10

I booked the non-smoking suit rooms but it smelled so strongly like cigarettes.
Stayed 1 night in Aug 2023

10/10

As I said in another review for this hotel, I have been here for about 6-7 weeks in total. I had such a great experience here such that I felt that I own them a detailed review. Each review on Orbitz is limited to 1500 characters, so I continue my review here. In another review, I mentioned that their service is very good. What I mean is that everyone in the hotel does their job nicely. From the moment you enter the hotel, you are greeted by the doorman. The front desk staff are very helpful, so does the restaurant waitresses and housekeeping staff. It's just the right amount, you won't feel over or under served for everything. Another thing I would highlight is that the hotel is very family friendly. I saw a lot of guests are families with kids. The kids enjoy their playground at the restaurant, a children's room next to the gym, and the swimming pool. I would also mention that you can enjoy the beautiful skyline of Surabaya both from the hotel room and at the swimming pool on the roof. Highly recommended.
Stayed 8 nights in Jun 2022

10/10

I spent a total of at least 6 weeks in this hotel in 2022, all in the same type of splendid studio, with an awesome kitchen. It is and will be my top choice in Surabaya. In short, this is a very decent hotel. Its quality of service is definitely one of the best I have ever lived in. I would call its service as a classical textbook of hotel service, which is what I prefer. Their facilities are not brand new, admittedly, but well maintained. The only thing I would complain a bit is that the air conditioner is a bit noisy. But that's it, not a big deal in a spacious studio. The overall facilities and surrounding are indeed very nice, secure, and convenient. I enjoyed the gym and the pool at the top of the building. The swimming pool is about 25 meters long, with clean water, which is sufficient for a daily workout if you are a swimmer. There are restaurants and cafés next door where you can enjoy the day. There is also a big Lotte mall for food and supplies if you would like to cook your own meal. A decent barber shop next to the Lotte mall, to which I went twice. The hotel also runs its own restaurant. I had my breakfasts there. It offers lots of choices, from western style (bread and desert) to traditional Indonesian cuisine. The room I lived in is spacious, quiet, with nice city view from the window, just like the pictures. There are kitchen-wares and dishes in place. Last but not least, the hotel has a very professional team of staff, who offer superb service.
Stayed 2 nights in Oct 2022

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Jan 2025

8/10

Stayed 2 nights in Apr 2021

10/10

Stayed 1 night in Jan 2020

10/10

Stayed 1 night in Dec 2019

10/10

Stayed 4 nights in Dec 2019

10/10

Loved it! We got a free upgrade which is always nice. Thank you!
Stayed 2 nights in Sep 2019

10/10

Everything was good.
Stayed 1 night in Aug 2019

10/10

Better than expected, staff is polite and eager to satisfy, the rooms are spacious and loaded with amenities! They even provide complimentary mini bar snacks and drinks! And if this isn't enough, there is a shopping mall, packed with restaurants and a supermarket, adjacent! Excellent option, when visiting Surabaya!
Stayed 1 night in Jul 2019

10/10

Near a new shopping mall, nothing much there. Very clean hotel.
Stayed 2 nights in May 2019

10/10

Stayed 1 night in Jan 2019

8/10

room is quite new, location in good.
Stayed 2 nights in Jan 2019

8/10

Living room did not have windows though rooms were large and clean. It is not about hotel but shopping mall had some cafes but open only at 10am. Hence I expected to have breakfast at these cafes but could not do that. Mall does not have proper restaurant, so I needed to go to hotel cafe or take taxi to go out for dinner, which was inconvenient.
Stayed 3 nights in Nov 2018

8/10

Good hotel but, excepting for rooms, facilities are not so satisfactory.
Stayed 9 nights in Aug 2018

10/10

Na
Stayed 2 nights in Sep 2018