Movenpick Surabaya City

4.5 star property
Luxury spa hotel near Royal Plaza Surabaya

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Movenpick Surabaya City

Outdoor pool
Exterior
Interior
Restaurant
Interior entrance
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is AED 161
Price available on 16/06/2024

Explore the area

Map
JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250
  • Popular LocationRoyal Plaza Surabaya13 min walk
  • Popular LocationSurabaya Zoo2 min drive
  • Popular LocationTunjungan Plaza6 min drive
  • AirportSurabaya (SUB-Juanda)23 min drive

Most relevant reviews

Room options

Superior Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room, 1 Double Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Surabaya

Located in Surabaya, Movenpick Surabaya City is in a shopping district and near the airport. Royal Plaza Surabaya and Surabaya Town Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Surabaya Zoo. Tunjungan Plaza and Grand City Surabaya are two other places to visit that come recommended.

What's nearby

  • Royal Plaza Surabaya - 13 min walk
  • Surabaya Zoo - 2 min drive
  • Surabaya Town Square - 4 min drive
  • Tunjungan Plaza - 6 min drive
  • Pakuwon Mall - 12 min drive

Getting around

  • Margorejo Station - 6 min walk
  • Surabaya Gubeng Station - 18 min drive
  • Surabaya (SUB-Juanda) - 23 min drive

Restaurants

  • Hoka Hoka Bento - 13 min walk
  • A&W - 4 min walk
  • Warkop Perempatan - 7 min walk
  • Cita Rasa Atjeh - 4 min walk
  • Dundee - 13 min walk

About this property

Movenpick Surabaya City

Luxury family-friendly hotel near Royal Plaza Surabaya
Located close to Surabaya Zoo and Surabaya Town Square, Movenpick Surabaya City provides a shopping mall on site, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at Patita Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
  • A front-desk safe, ATM/banking services, and a 24-hour front desk
Room features
All 243 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch Smart TVs with cable channels
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: IDR 158000 for adults and IDR 79000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Patita Restaurant

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms - 9

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 423500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 158000 for adults and IDR 79000 for children
  • Airport shuttle fee: IDR 273000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 273000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Property is also known as

Grand Mercure Surabaya Hotel SURABAYA
Grand Mercure Surabaya Hotel
Grand Mercure Surabaya SURABAYA
Mercure Surabaya Surabaya
Grand Mercure Surabaya
Movenpick Surabaya City Hotel
Movenpick Surabaya City Surabaya
Movenpick Surabaya City Hotel Surabaya

Frequently asked questions

Does Movenpick Surabaya City have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Movenpick Surabaya City?

As of 28 May, 2024, prices found for a 1-night stay for 2 adults at Movenpick Surabaya City on 16 Jun, 2024 start from $52.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Movenpick Surabaya City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Movenpick Surabaya City?

Self parking and valet parking are free at this property.

What time is check-in at Movenpick Surabaya City?

Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Movenpick Surabaya City?

Check-out is at noon. Late check-out is available for a fee.

Does Movenpick Surabaya City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 273000 per vehicle applies.

Where is Movenpick Surabaya City located?

This family-friendly Surabaya hotel is located near the airport, within 1 mi (2 km) of Royal Plaza Surabaya and Surabaya Zoo. Surabaya Town Square and Tunjungan Plaza are also within 6 mi (10 km). Margorejo Station is 6 minutes by foot and Jemursari Station is 23 minutes.

Movenpick Surabaya City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Chi Kong

Stayed 1 night in Jan 2024

8/10 Good

Wiwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

KAORI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
Stayed 2 nights in Feb 2023

6/10 Okay

Chung Hsuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New business hotel in Surabaya
The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Stayed 2 nights in Oct 2022