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The Square

3.5 star property
Surabaya comfortable hotel connected to a shopping center

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for The Square

Outdoor pool
Aerial view
Premium bedding, pillowtop beds, in-room safe, desk
Restaurant
Reception
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is AED 68
Price available on 26/05/2024

Explore the area

Map
Siwalankerto Street 146-148, Surabaya, East Java, 60236
  • Popular LocationPetra Christian University3 min walk
  • Popular LocationRoyal Plaza Surabaya6 min drive
  • Popular LocationSurabaya Zoo7 min drive
  • AirportSurabaya (SUB-Juanda)20 min drive

Room options

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Room

Highlights

Balcony
HDTV
Premium bedding
Pillowtop bed
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Room

Highlights

Balcony
HDTV
Premium bedding
Pillowtop bed
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 King Bed

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The price is AED 61
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includes taxes & fees
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About the neighborhood

Surabaya

Located in Surabaya, The Square is connected to a shopping center. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Petra Christian University - 3 min walk
  • Royal Plaza Surabaya - 6 min drive
  • Surabaya Zoo - 7 min drive
  • Tunjungan Plaza - 11 min drive
  • Surabaya Plaza Shopping Mall - 12 min drive

Getting around

  • Kertomenanggal Station - 17 min walk
  • Surabaya Gubeng Station - 26 min drive
  • Surabaya (SUB-Juanda) - 21 min drive

Restaurants

  • Warung Putih - 4 min walk
  • Tahu Tek Padang Pasir - 5 min walk
  • Warung Merah - 3 min walk
  • Cafe Gaul & Pujasera - 4 min walk
  • Warung Bilung - 5 min walk

About this property

The Square

Hotel connected to a shopping center
Consider a stay at The Square and take advantage of an airport shuttle, a poolside bar, and a grocery/convenience store. Treat yourself to a massage at the onsite spa. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • Luggage storage, multilingual staff, and a gift shop
Room features
All 120 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and free newspapers.
Other amenities include:
  • Bathrooms with showers
  • 28-inch HDTVs with premium channels
  • Balconies, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: IDR 70000 for adults and IDR 50000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • Elevator

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 28-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 180000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 180000

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 295000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Early check-in fee: IDR 180000 (subject to availability)
  • Late check-out fee: IDR 180000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Square Apartment Arcade
Square Apartment Arcade Hotel
Square Apartment Arcade Hotel Surabaya
Square Apartment Arcade Surabaya
Square Surabaya Hotel
Square Surabaya
The Square Hotel
The Square Surabaya
The Square Hotel Surabaya
The Square Surabaya Hotel Powered by Archipelago

Frequently asked questions

Does The Square have a pool?

Yes, this property has an outdoor pool.

Is The Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Square?

Self parking is free at this property.

What time is check-in at The Square?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of IDR 180000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Square?

Check-out is at noon. Late check-out is available for IDR 180000 (subject to availability).

Does The Square provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is The Square located?

Situated near the airport, this spa hotel is within 1 mi (2 km) of Petra Christian University and City of Tomorrow. Pelita Harapan University Surabaya and Universitas Islam Negeri Sunan Ampel Surabaya are also within 2 mi (3 km). Kertomenanggal Station is 17 minutes by foot and Jemursari Station is 22 minutes.

The Square Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 72 reviews" "
Rating 8 - Good. 36 out of 72 reviews" "
Rating 6 - Okay. 16 out of 72 reviews" "
Rating 4 - Poor. 6 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly
Stayed 14 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful.
Stayed 3 nights in Dec 2019

8/10 Good

Nuriye

Liked: Cleanliness, staff & service
Good calue and clean secure hotel
I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
It was ok
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Stayed 15 nights in Jan 2019

10/10 Excellent

lesaleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

lesaleh

Nice hotel friendly stuff very convenient to all
The hotel great ND the stuff too very convenient to every thing.the price is excellent
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Room comfort
Nice hotel near the airport
Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.
Stayed 1 night in Apr 2018

4/10 Poor

Mark

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2017