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Vasa Hotel Surabaya

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Vasa Hotel Surabaya

2 restaurants, international cuisine
2 restaurants, international cuisine
Outdoor pool, sun loungers
Interior
Front of property
Vasa Hotel Surabaya, near Royal Plaza, offers a luxurious retreat with two international cuisine restaurants. Enjoy a massage at the spa, swim in the outdoor or children's pool, use free in-room WiFi, and take advantage of dry cleaning services.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Laundry
  • Parking included
The current price is AED 265
AED 321 total
includes taxes & fees
29 Nov - 30 Nov

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Select Twin Bed Room, City view

1 bedroom, free minibar, in-room safe, desk

Select Twin Bed Room, City view

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom, Kitchenette, City View

Executive Apartment, 1 Bedroom, Kitchenette, City View | Living room | 43-inch LCD TV with cable channels, TV

Executive Apartment, 1 Bedroom, Kitchenette, City View

Highlights

Separate dining area
Soundproofed
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Free minibar items
LCD TV
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Bathtub, City View

43-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms, Bathtub, City View

Highlights

Soundproofed
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Free minibar items
LCD TV
Separate bedroom
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View | 1 bedroom, free minibar, in-room safe, desk

Executive Apartment, 3 Bedrooms, Bathtub, City View

Highlights

Separate dining area
Soundproofed
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Free minibar items
LCD TV
  • 132 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Executive Twin Bed Room, City View, Executive lounge access

1 bedroom, free minibar, in-room safe, desk

Executive Twin Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Glacier Suite, Bath up, City View, Executive lounge access

1 bedroom, free minibar, in-room safe, desk

Glacier Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Separate bathtub and shower
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Bed Room, City View, Executive lounge access

View from room

Executive King Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Select King Bed Room, City View

1 bedroom, free minibar, in-room safe, desk

Select King Bed Room, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room, High floor, City View

View from room

Premium King Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, High floor, City View

1 bedroom, free minibar, in-room safe, desk

Premium Twin Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access | 1 bedroom, free minibar, in-room safe, desk

Breccia Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
Separate bathtub and shower
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266

What's nearby

  • Pakuwon Mall - 4 min drive - 3.4 km
  • Royal Plaza Surabaya - 6 min drive - 6.8 km
  • Tunjungan Plaza - 7 min drive - 6.2 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 7.5 km
  • Grand City Surabaya - 8 min drive - 8.2 km

Getting around

  • Margorejo Station - 7 min drive
  • Tandes Station - 15 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Pangsit Mie Malei khas Palu - ‬14 min walk
  • ‪Ming Garden - ‬1 min walk
  • ‪Son Ga - ‬7 min walk
  • ‪Demandailing Cafe - ‬6 min walk
  • ‪209 Dining - ‬1 min walk

About this property

Vasa Hotel Surabaya

Luxury family-friendly hotel near Pakuwon Mall
Located close to Royal Plaza Surabaya, Vasa Hotel Surabaya provides a terrace, a coffee shop/cafe, and a playground. Indulge in a massage and a body treatment at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and express check-out
  • Express check-in, massage treatment rooms, and a front-desk safe
  • Guest reviews speak highly of the first-rate property condition
Room features
All 388 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like free stocked minibars and bathrobes.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 43-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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  • Pool
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  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 21 reviews
The price is AED 125
AED 151 total
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 517,880 for adults and IDR 312,180 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 209 Dining
  • Chamas
  • Xiang Fu Hai

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 36 floors
  • Ballroom
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 650000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 517880 for adults and IDR 312180 for children
  • Airport shuttle fee: IDR 425000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 425000 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 650000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does Vasa Hotel Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Vasa Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vasa Hotel Surabaya?

Self parking is free at this property.

What time is check-in at Vasa Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Vasa Hotel Surabaya?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Vasa Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 425000 per vehicle applies.

Where is Vasa Hotel Surabaya located?

Located in Surabaya, this family-friendly hotel is 1.9 mi (3 km) from Pakuwon Mall, and within 6 mi (10 km) of Tunjungan Plaza and Royal Plaza Surabaya. Surabaya Plaza Shopping Mall and Red Bridge are also within 6 mi (10 km).

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Vasa Hotel Surabaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 144 reviews
Rating 8 - Good. 29 out of 144 reviews
Rating 6 - Okay. 11 out of 144 reviews
Rating 4 - Poor. 8 out of 144 reviews
Rating 2 - Terrible. 2 out of 144 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and convenient if you are there for business!
Stayed 3 nights in May 2025

10/10 Excellent

baljit

Liked: Amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and service seemed excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, really at the level of my expectations.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
Stayed 1 night in Dec 2023

10/10 Excellent

Nenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room with daily free minibar. spacious, nice bed, friendly staff.
Stayed 2 nights in Jan 2023

10/10 Excellent

Juwita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff hospitality are great. Thanks
Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The A/C is not strong enough. Rooms are outdated and white towels are stained. Ok bed and nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

SATISH

Liked: Staff & service, amenities, property conditions & facilities
Overall experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Intan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

riccy

Liked: Cleanliness, staff & service, amenities
Need to be fix ,the pool area
Stayed 1 night in Apr 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stayed 1 night in Aug 2024

2/10 Terrible

Yagna N S

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Stayed 2 nights in Nov 2022

8/10 Good

KEUN SU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주말에는 행사(결혼식 등등)가 많아 투숙객들이 편의시설 (식당,엘레베이터)이용이 불편함....
Stayed 19 nights in Jan 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 stars hotel , highly recommended !
Stayed 3 nights in May 2022

10/10 Excellent

JINUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It couldn't be better than this.

It's a very clean and friendly hotel. It's worth it.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쾌적하고 좋았습니다
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインが非常に時間がかかる。
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良い。 バスタブがあればもっと良かった。
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad 5 stars

Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel 5 étoiles au coeur de Surbaya. Excellent service !
Stayed 3 nights in Mar 2020

10/10 Excellent

Handojo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near access to the tol gate
Stayed 1 night in Mar 2020

10/10 Excellent

Ammor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended
Stayed 1 night in Feb 2020

6/10 Okay

Sufan

Liked: Staff & service
Disliked: Cleanliness
The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy
Stayed 3 nights in Feb 2020