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"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a lot to persuade the chef to make me something, but all he would offer was a very basic egg sandwich. This was very disappointing. "

"Great location"

"Lovely hotel, easy to find and park "

"Only stayed in room, was nice"

"Bed was saggy "

"Hotel needs a refurb. We upgraded to superior room but carpet was badly stained. Bathroom needs upgrading. Basic breakfast "

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"Room OK what you expect for price. Dinning room closed "

"Cleaner room, breakfast was terrible Food last night was awful and me and hubby have been sick all day Tea coffee in room but 1 club biscuit 2 of us stayed in the room how does that work "