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Four Points by Sheraton Suzhou

4.0 star property
Family-friendly hotel with 2 restaurants and a marina

Choose dates to view prices

Photo gallery for Four Points by Sheraton Suzhou

Aerial view
Executive Suite, 1 Bedroom | Minibar, in-room safe, individually furnished, desk
Meeting facility
Executive Suite, 1 Bedroom | Minibar, in-room safe, individually furnished, desk
Lobby
Four Points by Sheraton Suzhou offers a peaceful retreat with two restaurants serving meals all day. Guests can relax in the garden, rejuvenate in the sauna, or swim in the indoor pool. The hotel caters to families with free WiFi and a children's playground.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping
The current price is AED 258
AED 301 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Minibar, in-room safe, individually furnished, desk

Twin Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Partial Lake View

Minibar, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, Partial Lake View

Highlights

Soundproofed
Individually furnished
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, 2 Double Beds, Partial Lake View

Minibar, in-room safe, individually furnished, desk

Premium Twin Room, 2 Double Beds, Partial Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Partial lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, City View

Minibar, in-room safe, individually furnished, desk

Premium Suite, 1 Bedroom, City View

Highlights

Soundproofed
Individually furnished
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, individually furnished, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, individually furnished, desk

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Minibar, in-room safe, individually furnished, desk

Presidential Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Lake view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
No. 8 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215123

What's nearby

  • Jinji Lake - 5 min drive - 5.3 km
  • Suzhou International Expo Center - 8 min drive - 8.1 km
  • Suzhou Culture and Arts Center - 8 min drive - 8.4 km
  • Gate to the East - 10 min drive - 10.5 km
  • Humble Administrator's Garden - 14 min drive - 15.3 km

Getting around

  • Yueliangwan Station - 3 min walk
  • Suzhou Railway Station - 29 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 107 min drive

Restaurants

  • ‪螺蛳饭店(独墅湖店) - ‬11 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪SUBWAY 赛百味 - ‬10 min walk
  • ‪螺蛳饭店 Luosi Restaurant - ‬11 min walk
  • ‪Emmett 艾美餐厅 - ‬10 min walk

About this property

Four Points by Sheraton Suzhou

Upscale family-friendly hotel located in Suzhou Industrial Park
At Four Points by Sheraton Suzhou, you can look forward to a marina, a grocery/convenience store, and a garden. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a playground and a library.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • A children's club (surcharge), free newspapers, and meeting rooms
Room features
All 280 individually furnished rooms include comforts such as private plunge pools and 24-hour room service, in addition to perks like fireplaces and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and rainfall showers
  • Free infant beds, electric kettles, and daily housekeeping

Similar properties

Pool

Hilton Suzhou Yinshan Lake

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 13 reviews
The price is AED 266
AED 310 total
includes taxes & fees
14 Nov - 15 Nov
Hilton Suzhou Yinshan Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • China Spice
  • The Eatery
  • The Lobby Lounge

Things to do

  • Children's club
  • Children's pool
  • Health club
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Private plunge pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19,368 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Marina
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 290.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Sheraton Hotel Suzhou
Four Points Sheraton Suzhou
Four Points Suzhou
Sheraton Four Points Suzhou
Sheraton Suzhou
Suzhou Four Points Sheraton
Suzhou Sheraton
Four Points Sheraton Suzhou Hotel
Four Points by Sheraton Suzhou Hotel
Four Points by Sheraton Suzhou Suzhou
Four Points by Sheraton Suzhou Hotel Suzhou

Frequently asked questions

Does Four Points by Sheraton Suzhou have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Four Points by Sheraton Suzhou pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Suzhou?

Self parking and valet parking are free at this property.

What time is check-in at Four Points by Sheraton Suzhou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Suzhou?

Check-out is at noon.

Where is Four Points by Sheraton Suzhou located?

This family-friendly Suzhou hotel is located on a lake, within 3 mi (5 km) of Dushu Lake and Jinji Lake. Suzhou Ferris Wheel and Suzhou Culture and Arts Center are also within 6 mi (10 km). Yueliangwan Station is only a 3-minute walk and Dushuhu Neighborhood Center Station is 16 minutes.

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Four Points by Sheraton Suzhou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 80 reviews
Rating 8 - Good. 33 out of 80 reviews
Rating 6 - Okay. 12 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bing Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Great room, substandard food

The room was great. Very comfortable. So why the lousy breakfast? And overall the public spaces, such as bar were just bland and unappealing, including the food.
Stayed 2 nights in May 2025

10/10 Excellent

YONGSEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good stay...especially I remember a kind satff who helped me to get a taxi when I checked out. My flying time was early morning so I need to get a taxi get to the airport. I don't speak chinese at all so she asked taxi driver about fares and how to get a receipt for me. More than 30mins, She was with me in cold weather and helped me. I really appreciate that. The staff name may be "Mister" as I remember. Anyhow I will stay again when I get to Suzhou and highly recommend this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

NAGAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Apr 2025

10/10 Excellent

Chih Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

蘇州月亮灣商務差旅

蘇州月亮灣商務差旅挺不錯的選擇，冬天冷但是室內游泳池水溫是當也相當乾淨。
Stayed 4 nights in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広々した部屋

ゆったり出来るホテル
Stayed 1 night in Jul 2024

8/10 Good

Billy, Macau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the metro. Breakfast is awesome. Room is tidy and comfortable. The staff, especially the ones cleaning up the room, are very nice and hospitable.
Stayed 3 nights in Dec 2020

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

Pleasant stay.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good. The only thing is the food in the restaurant has a lot of room for improvement. Both the quality and the variety.
Stayed 4 nights in Sep 2019

10/10 Excellent

Dove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clothesline is a good, but better on the wall equiped with more hangers for washed clothes.
Stayed 2 nights in Jul 2019

10/10 Excellent

Dove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good parking, quiet, good staff at receiption, walking around is a nice experience.
Stayed 1 night in Jul 2019

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Gutes Hotel

Neues , ruhiges Hotel Zimmer teilweise mit Blick auf den See. Restaurants in der Umgebung. Frühstück zwar riesige Auswahl aber Qualität sehr verbesserungswürdig....
Stayed 1 night in May 2019

8/10 Good

Li-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.
Stayed 2 nights in Apr 2019

8/10 Good

KYUMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Highly recommend this hotel around the industrial park.
Stayed 4 nights in Apr 2019

10/10 Excellent

Nick, New York City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was awesome here. This was my first time in China and had no idea what to expect. This hotel was a great stay. Great room, good price, helpful front desk. Only thing I didn't like was this hotel is in an industrial park on the other side of a large bay from Suzhou city. This was fine for me as I was attending a conference in the industrial park, but it was a little out of the way for sightseeing in Suzhou. However, taxis are so cheap that it still was only about $5 US to get to and from the hotel to suzhou city. Overall I HIGHLY recommend this hotel.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Very convenient to subway. Friendly and helpful staff. Have stayed here numerous times and i am never disappointed.
Stayed 2 nights in Mar 2019

8/10 Good

tayyyaba

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, poor internet service

The hotel is clean but the internet service is really poor. It was hard to get internet service consistently for more than 15 minutes.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店員工態度都非常好；從房內往外望，即可看到湖畔景色，雖然不是特別壯闊，但整體的住房感受仍是不錯。這次非常可惜的地方，因為是一個非常匆忙的出差行程，加上又是第一次來到蘇州這一個印象中的古城區，除了沒辦法好好感受飯店的各項設施外，也沒辦法好好的去一些景點遊覽! 下次再有機會來，會好好欣賞蘇州、及飯店設施。
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel. close to subway station. friendly staff. good buffet.
Stayed 3 nights in Feb 2018

8/10 Good

Jooim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and good

good!
Stayed 5 nights in Jan 2018

10/10 Excellent

CHANG SHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適的住宿環境，周圍環境非常幽靜。
Stayed 1 night in Aug 2017

8/10 Good

chengheng

Liked: Cleanliness, property conditions & facilities, room comfort
房間隔音稍微差了一點, 附近的商店不是很多

6/10 Okay

Ｒ, 北マリアナ

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

デポジット

元はアメリカ系のホテルにもかかわらず、ＵＳドルで受け付けてくれず、人民元で払った。ＵＳドルでも受け付けて貰いたい。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel for doing local business

Nice business hotel. 45 min to city center on the metro. Conveniently located next to a metro stop in the industrial park. The bed is quite firm and the breakfast buffet while large has mediocre quality

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Business trip in Suzhou

It's in a industrial area of the city. Not much around. The staff is helpful, but the beds are hard. Paid for a non smoking room but the smoke from the room next door comes into my room through the vents.