Search B&B in Swiss Plateau

"Room clean but too small for 2 people. Toilet good. Staff not helpful (female staff on 3/26 AM)."

"Such a disappointing experience at this hotel which does not deserve its 4 star rating or price tag. They talk a lot about their “lean luxury philosophy” which is marketing talk for cost cutting and stripping back amenities to the detriment of their guests. There is nothing “luxurious” about arriving late at night to be greeted by an I-pad to complete a ridiculously long check in process that takes far more time and effort to complete than a normal check in. There was a member of staff present but they gave me no welcome and told me nothing about the hotel, breakfast, local area etc. I had questions about my booking which I didn't get to ask as the receptionist went to serve drinks instead. Self-check in is not “more streamlined” or more convenient, it’s a pain in the ass and only exists to save the hotel money. It created a terrible first impression of the hotel and immediately sent the message that they don't care about their guests. The “lean luxury” continues in the rooms where there is no fridge, no proper desk, no phone for contacting reception, thin cheap feeling towels and pillows and no tea, coffee or water. These can be accessed in the galleys-again at more inconvenience to the guest. The decor in the room is cheap and tacky and more like a 2 star hotel than 4. This is the kind of hotel more concerned with vibes and “feel” than decent customer service or amenities. Maybe drop the useless guitar amp in the rooms and concentrate on basic service & amenities. "

"A very satisfactory property near Zurich Airport. Good transportation links to downtown."

"Clean, quiet comfortable room. Great breakfast buffet. Excellent location to the testing station and in the heart of old town. "

"Great airport Hotel...very clean and great design. "

"This property is across the street from old town and the main Zurich train station. Plenty of restaurants, a large supermarket and public transportation. Property is well kept and staff is superb."

"Small rooms not the best for families with small kids. "

"Wonderful sty with my family of 3 for a night! Fantastic staff and recommendations, very comfortable bed and wonderful breakfast! Close to the train station & right in Old Town Zurich. We would come back for sure. "

"Staff were very friendly and helpful. Location is pretty good. Public spaces were nice. Was given a room opposite the elevator and could hear noisy conversations as people gathered here. Borrowed an iron which was faulty and didn’t work. Breakfast was poor for the price paid. "