"I have travelled extensively and stayed in many countries around the world, but I must say that our stay at your property was a very unpleasant surprise for both me and my mother. I have never experienced guest accommodation in such unclean conditions.From the moment we opened the entrance door, there was a strong smell of stale air, and the floor was visibly dirty. As we went upstairs, we saw a stained carpet with marks of various sizes. Cushions were left scattered on the sofa and chairs, as if someone had just been sitting there and had not tidied up.In the kitchen, all surfaces we touched were greasy, including the metal table and chairs.When we opened the refrigerator, the shelves were dirty, and there were food items left inside. There were live cockroaches in the kitchen, as well as several dead ones.In the bedroom to the right of the stairs, the fan could not be used because it was covered with a thick layer of dust, and switching it on would have blown dust into the air. This was very uncomfortable, as the room was overheated and poorly ventilated — on the second night, the temperature exceeded 31C …We are genuinely shocked by this level of guest accommodation. Based on this experience, we would have no choice but to give the lowest possible rating. It was an extremely unpleasant stay, and we would not recommend this property to anyone."
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