"It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

"The place was very accessibly to the city centre. The room was very clean, but some of the decor was a little tired. The bed was so comfortable. Lits of hot water for the shower. The staff were very friendly and helpful. Good value for money"

"Everything you could need and ask for. Perfect location if your going to Snetterton circuit"

"Great city centre location, excellent staff, very comfortable room."

"The property was very clean, well designed, nicely decorated and very comfortable. We enjoyed our stay very much."

"Lovely characterful property in à quiet but central location. Very clean, tea, coffee, oil, salt and pepper for cooking in the kitchen.Heat wave while we were there but the property was not too hot considering.Great food recommendations in the accommodation brochure"

"Stayed for a festival out at Earlham Park. Did not have a vehicle, buses to from Norwich and the Uni are quite convenient. Walked most days. 1 mile to Earlham, 2 miles to Norwich. The location was perfect for our needs. Plenty of bedroom space, kitchen was clean and well appointed. Common living space is a little sparce, but we spent little time outside of sleeping, so not an issue in the least. 15 minutes by Uber to the airport. There's a Tesco and a Food Coop a short walk through the...

"Lovely place to stay, only a quarter mile from where I spent my summer holidays as a child"

"I WOULD JUST PREFER TO FIND MORE EASYLY BUT I CANT FAULT THE PROPERTY"

"The pantiles is great for a chilled out relaxed holiday very guite with a nice garden to the rear and the village and surrounding areas are lovely. You have Banham zoo near by and we had an excellent meal at the Garden House pub.we drove to coast one day then shopping to Norwich another day.Will definitely go back again in the future."

"Quiet location for a relaxing holiday , perfect to explore Norfolk, spacious accommodation and dog friendly too"

"The property was a mixture of good and bad. We stayed at Prosper House a few years ago and we liked it. It seems to have got quite worn since then. The halls are quite scruffy, carpet stained, rubbish in the corners. Now to the accommodation. The sofa and beds are comfortable. The linens were clean. But the sofa was stained. The floors didnt seem clean, my socks were black. There was mould in the bathroom due to the fact that the fan is so rattly everyone must turn it off at hearing the awful...