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Banyan Tree Macau

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Taipa

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Photo gallery for Banyan Tree Macau

Premium bedding, free minibar, in-room safe, individually decorated
Property amenity
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Located on the Cotai Strip, Banyan Tree Macau offers a peaceful retreat with roundtrip airport shuttles and nearby shopping. Enjoy aromatherapy or hot stone treatments at the spa, then cool off in the indoor pool with lazy river and waterslide or the second swimming pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Breakfast available
  • Spa
  • Room service
Spa

Spa

The on-site spa has some ways to help you decompress. The hotel's spa offers hot stone massages, sports massages, and Swedish massages. Types of treatments available include aromatherapy, body scrubs, facials, and reflexology. Other on-site facilities include a steam room.

Room
Room

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Cotai Pool Suite - King

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Free minibar items
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Cotai Pool Suite - Twin (Resort View)

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - Twin (Resort View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Free minibar items
  • 100 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Cotai Pool Suite - King (Resort View)

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - King (Resort View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Free minibar items
  • 100 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Cotai Pool Suite - Twin

Premium bedding, free minibar, in-room safe, individually decorated

Cotai Pool Suite - Twin

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Refrigerator
Free minibar items
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Located in Taipa, Banyan Tree Macau is connected to a shopping center. TeamLab SuperNature Macao and Taipa Houses-Museum are cultural highlights, and some of the area's activities can be experienced at SkyCab and Macau Orient Golf Club. Traveling with kids? Consider Qube at the Venetian, or check out an event or a game at Macau Olympic Complex (Macau Stadium).
Visit our Taipa travel guideOpens in a new window
Map
Avenida Marginal Flor de Lotus, Taipa

What's nearby

  • Rua do Cunha - 8 min walk - 0.7 km
  • Cotai Strip - 16 min walk - 1.4 km
  • Venetian Macao Casino - 17 min walk - 1.5 km
  • The Londoner Macao Casino - 19 min walk - 1.6 km
  • City of Dreams - 2 min drive - 1.8 km

Getting around

  • Pai Kok Station - 8 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 4 min drive

Restaurants

  • ‪Galaxy Vip East - ‬10 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬9 min walk
  • ‪Tastes of Asia 亞洲美食坊 - ‬11 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪The Spaghetti House - ‬10 min walk

About this property

Banyan Tree Macau

Luxury family-friendly hotel near Cotai Strip
Close to Venetian Macao Casino, Banyan Tree Macau provides a free roundtrip airport shuttle, free water park access, and a garden. Treat yourself to a facial, a body treatment, or a Swedish massage at the onsite spa. The on-site restaurant, Saffron, features Thai cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and outdoor pool access nearby, along with a lazy river, a waterslide, and a lifeguard on site
  • Free self parking
  • Limo/town car service, local cuisine breakfast (surcharge), and a front-desk safe
  • A 24-hour front desk, smoke-free premises, and concierge services
  • Guest reviews say great things about the first-rate property condition
Room features
All 256 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Separate sitting areas, refrigerators, and childcare services

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MOP 327.80 for adults and MOP 206.80 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Saffron

Things to do

  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool
  • Lazy river
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • Access to nearby outdoor pool
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 31 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities will be closed during January, February, March, April, December, and November:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 1147.7 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MOP 327.8 for adults and MOP 206.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 1147.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

Property is also known as

Banyan Tree Hotel
Banyan Tree Hotel Macau
Banyan Tree Macau
Macau Banyan Tree
Banyan Tree Macau Hotel Macau
Banyan Tree Macau Hotel Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Taipa
Banyan Tree Macau Hotel Taipa

Frequently asked questions

Does Banyan Tree Macau have a pool?

Yes, this property has an indoor pool and outdoor pool access.

Is Banyan Tree Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Banyan Tree Macau?

Self parking is free at this property.

What time is check-in at Banyan Tree Macau?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Banyan Tree Macau?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Banyan Tree Macau provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 10:00 AM–8:30 PM at scheduled times.

Where is Banyan Tree Macau located?

This family-friendly Taipa hotel is located near the airport, within 1 mi (2 km) of Macau Olympic Complex (Macau Stadium), Cotai Strip, and Venetian Macao Casino. Qube at the Venetian and Museum of Taipa and Coloane History are also within 10 minutes. Pai Kok Station is 8 minutes by foot and Stadium Station is 10 minutes.

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Banyan Tree Macau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KIT YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Nice hotel. Highly recommend
Stayed 1 night in Dec 2023

10/10 Excellent

YIU JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Value.

Exceptional. Although may be a bit expensive than nearby 5 stars hotels, however, the experience, room size and service. It’s more value than the others.
Stayed 1 night in Dec 2023

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kwan Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很好, 設備也有完善
Stayed 1 night in Feb 2024

10/10 Excellent

bumjun

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Shing Kit Sanki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Hyokbu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

CHU PONG CANLTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Kam Wai

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

HO PAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Mioiok

Stayed 1 night in Jan 2022

10/10 Excellent

Sao Hun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Yuklun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Hang-Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
Stayed 1 night in Nov 2021

10/10 Excellent

Weng Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

不過不失

房間設計很好，但前台男服務人員態度得過且過，有問題亦不會主動幫忙解答。在入住時請前台幫忙冷藏蛋糕到晚上時間再送到房間，到晚上通知前台半個小時都沒有把蛋糕送到，辦事速度可以再改進。
Stayed 1 night in Oct 2020

4/10 Poor

KWOK WAI

Liked: Cleanliness
Disliked: Staff & service

員工質素低

詢問酒店職員關於酒店的基本資訊都是不準確的，例如詢問晚間開床服務時間，答因疫情關係已暫停，後來得知原來沒有終斷，依然如常提供的，另外問室內泳池及健身室開放時間，答星期二至六開上午九時至晚上十時，而我是星期日入住的，我待他說完後沒有補充，我便問他當天是星期日喎，他才補充說應該是星期二至日才對，星期一休息。以上其實都是最基本的資訊都可以錯誤提供，可見其管理階層是很差勁。入住時前台職員都不禮貌說話，後來忍不住問他們的名字後，態度才稍微改善，所以整體感覺極差，是我住過的十一間悅榕莊中最不堪入目的。
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

wing sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間內有溫水池24小時恆溫，十分舒服，木制浴盆亦夠大，唯有不足是浴盆都有固定水喉放水，沒有可移動水喉方，更有香氛可點
Stayed 1 night in Feb 2020

10/10 Excellent

Anthony, Sydney, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Stayed 1 night in Jan 2018