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"Convenient location! Beds were very comfortable. Awesome that you use plastic covers over the remote control, and cups are individually wrapped. Breakfast was very good! Everyone was kind and helpful."

"Great stay and easy to get to hotel. Room shows wear and tear, but it’s not their fault. Us travelers need to be more aware and take better care of the rooms. "

"We had a quiet and peaceful time"

"It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner."

"We throughly enjoyed our stay. Super, beautiful hotel, a great staff at the front desk, dining, entertainment was a big surprise. I wished we stayed day or two longer. I would return again when opportunity arise. Thank you all to Sakurai. A Five Star and beyond. "

"They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. "

"Staff were super nice and helpful"

"Not sure where the -ve reviews are coming from but we absolutely had a good stay here. It's not right next to the train station but close enough, 5 min walk. There is shuttle service provided to the train station (outlet) and the ski centre. For those driving EV, there is charging available."

"Our stay was great. Checkin was easy just use the machine add your details and get code of the room. Room was good, we had view of Shinkansen and trains. Breakfast was delicious we loved it and again checkout was easy. Cheerful and helpful staff, clean hotel and delicious healthy breakfast. Thank you hotel Sun!!!"