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"The staff are so welcoming and helpful. The public rooms are spotless and well presented. The bedrooms are spacious and offer a genuine japanese feel. The onsite Onsen baths were sumptuos and the breakfast options a delight. We cant parise this authentic hotel enough and the staff attend to your every need with gracious charm"

"A lovely place to stay with very welcoming staff, clean spacious rooms and a fabulous gift store. "

"Nice clean big rooms. The hotel was a bit off the city center, though. But it’s ok for us. We are already tired of walking around the center. Time to rest and do the onsen at the hotel"

"Good size room. Like the free flow of drinks (local sake, Asahi beer, coffee/tea) provided from 5pm till midnight at the lobby. Cosy lounge area. Very helpful and friendly staff. Top marks to all of them. Hotel very conveniently located near the old town. I would recommend trying at least once the Japanese breakfast provided by the hotel. "

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"Fantastic experience with onsen in the mountain. "

"Staff is polite and friendly "

"Modern, clean, spacious rooms and very good service "

"Great rooms, location is perfect. Can’t think of any improvements I could make to the hotel to improve."