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"Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing "

"This property was exceptionally clean, and staff offered an exceptional service. We loved this hotel very much, and as 2 wheelchair users enjoyed our stroll to the local train station to further our tour of this beautiful Country. The hotel offered a free courtesy bus for us on arrival and throughout our stay, which was fabulous. The hotel offered free his and hers pyjamas along with all the normal things. I would definitely rate this hotel as one of the best i have stayed at. The only thing that was an negative was the hard mattress on the bed, and we both commented on this, and i woke up with back ache. Overall a 9 out 10 for this hotel. Thank you for a fabulous stay that we totally loved. ❤️ "

"Nice place. Room was beautiful. Spacious compared to typical Japanese accommodations which we mostly did on this trip. Great buffets."

"Lovely experience as always this is the only hotel is stay when I’m visiting sasebo They are outstanding "

"Great hotel closest by the train station "

"The hotel has a side gate where you can access Huis Ten Bosch if you already bought your tickets. A estimated 10 min scenic stroll from train station. The breakfast was excellent. The reception staff were attentive. The room was comfortable and had everything we needed, and we had a nice side view of the park."

"We were unaware on our reservation through Hotels.com that our reservation included breakfast and dinner. We stayed at the hotel for 4 nights and dinner was basically the same every night - not what I am looking for in a vacation. Still the dinner is very good. Having said that, all the food is very Japanese, so not what all travelers can do. The hotel itself is gorgeous with amazing amenities. The staff lovely although not too comfortable with English which is fine of course. We particularly enjoyed the massage chairs, cold plunge and sauna. But the in room onsen bath was my favorite!"

"Very clean hotel and excellent staff."

"The property had both free and paid parking which was a bit odd. As we had larger vehicles we felt it safer to park in the paid parking lot rather than on the spots directly off the street which we may have stuck out of a little ($5 a night). Simple rooms with decent beds and all the necessities (small desk, bed side table, etc. Bathroom was clean and had all necessary amenities. The only complaint was the doors are a little thin meaning it was a bit noisy if other guests were loud in the hallways. "