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"Really easy hotel to stay at. Breakfast was lovely, plenty of it. Staff were really helpful and it was cheap and easy for us to stay a few extra hours. They go out of their way to make sure you are happy. Comfortable beds and rooms. "

"Property is fantastic, new and clean rooms. Breakfast was very disappointing as it’s not really a hotel breakfast and you’re limited to the quantity as well. If you are looking to walk and explore the George Town area you will be disappointed as it’s a bit far and would need to take a taxi. Overall decent place if your visiting but not very convenient location to the action "

"Comfortable and clean property."

"Comfortable stay, good as it it centralised"

"Really enjoyed this hotel, clean and comfortable, great location. Shame the pool was getting renovated while we were there."

"We stayed here for two days, and it was an excellent place to stay. Everyone was super friendly and helpful. "

"Pleasant stay at this charming heritage hotel. Like the cleaniness, friendly staff and decor of this heritage hotel. Location is good for exploring Georgetown’s street food scene. A small minus is hotel has no lift. So ask for ground floor room if you have heavy luggage. "

"Arrived at the hotel at about 5 pm and was attended to by Staff Rimon at the counter, he is exceptionally welcoming and therefore making my check in especially pleasant. As I had make the booking just a day ago and it seems that the booking has not reflected yet in the system, he kindly explained to me and assured me that it would not be an issue. Additionally as my return flight is pretty late, he also try to accommodate my request for late check out as well as a high floor unit. The hotel also had a shuttle bus that operates in the evening to the nearby Queensbay mall and Rimon as well kindly did a reservation for me to and fro just to make sure that I have a seat on the shuttle. From the hotel is about a 15 minutes drive on the shuttle to the mall :). Just outside the hotels, there are stretches and plenty of food places. My stay here has been exceptionally pleasant and felt very welcoming especially because of Rimon, it nice to see him at the counter with his alway wide and warm welcoming smile :) The hotel booked is a family unit and is 94 sqm in size. It has a nice view of Penang island and that it has 2 bedrooms with 2 bathroom as well as a study room. It comes with also a balcony and also a living and dining area. Both of the bedrooms window have very good city view. We also managed to catch some fireworks on the night of the 28 June :). The decoration of the executive family suites is very modern and it really have the feel of home :). "

"We love this heritage hotel! So much space, well maintained. Love the sea view too! Good location,easy to grabcar to many spots. The breakfast is also fabulous! Will stay here again if we return "