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Hotel Cervantino

2.5 star property
Travelers find a peaceful retreat near Bicentennial Park, enjoying free tea in the lobby while planning museum visits and archaeological explorations.

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Hotel Cervantino is steps from Miguel Hidalgo Central Park and the Archaeological Museum of Soconusco. Guests love the warm atmosphere, free in-room WiFi, and the lobby's complimentary coffee or tea. Secure luggage storage ensures hassle-free exploration.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

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Hotel San Francisco
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 937 reviews
The price is AED 190
AED 224 total
includes taxes & fees
21 May - 22 May
Hotel San Francisco
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
There is no hot water on site
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Hotel Cervantino pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cervantino?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cervantino?

Check-out is at noon.

Where is Hotel Cervantino located?

Located in the heart of Tapachula, this hotel is within a 10-minute walk of Bicentennial Park, Miguel Hidalgo Central Park, and Archaeological Museum of Soconusco. Plaza Cristal Shopping Center and Izapa Ruins are also within 6 mi (10 km).

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 103 out of 277 reviews
Rating 8 - Good. 107 out of 277 reviews
Rating 6 - Okay. 35 out of 277 reviews
Rating 4 - Poor. 14 out of 277 reviews
Rating 2 - Terrible. 18 out of 277 reviews

Reviews

Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Sarbjit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WORST hotel I have EVER stayed at in my 70 years! 1 towel in room for 2 people. NO hot water. AC that barely worked. NO way to lock my door. I had to sleep with a chair blocking the door for security! When I checked out after 1 night of my 3 night stay they gave me NO refund! Horrible!!!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Douglas

Liked: Staff & service
Quit, shopping close, nice staff
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in May 2025
Verified

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is okay
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Pouria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was very rude Area was noisy
Stayed 1 night in Oct 2024
Verified

8/10 Good

Wendy Aurelis

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful. Ask for AC if you want it.
Verified

4/10 Poor

Marien

Liked: Staff & service
Disliked: Amenities
I was expecting a room with AC working. It was just a fan. It was rated 4stars and It was my idea of 4 stars hotel.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent and cheap place to stay. Most rooms have no air conditioner or hot water. Air is almost a must in Tapachula. If you want air and hot water, send them a message through the app and they will put you in a room with those.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Rachael

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water. Extremely hot. Hidden charges. Let people shout in the common area until 1 am. Little food nearby. Overpriced for what you get.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water for shower.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Anisel

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación estaba sucia y el drenaje del baño olía mal, las toallas deben reemplazarlas están muy gastadas, el aspecto en general de la infraestructura es descuidado. Tiene una buena ubicación para acceder al centro. El aire acondicionado funciona bien y las sábanas estaban limpias.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dairon

Liked: Cleanliness, amenities, property conditions & facilities
Buena atencion y los cuartos bien limpios
Stayed 14 nights in Jan 2026
Verified

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Für die eigentlich sehr gute Qualität des Gebäudes und die schlichten, aber auch guten und sauberen Zimmer ist es einfach enttäuschend, dass es kein fließend warmes Wasser gibt. Gerade in einer heißen Gegend, in der man häufiger duschen möchte, ist das eiskalte Wasser in der Dusche furchtbar.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alan Michell

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Juan Pablo

Liked: Cleanliness, room comfort
Todo bien, solo que en la página no informan que no cuentan con agua caliente
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klimaanlage funktioniert gut. Personal freundlich und kompetent.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sergio federico

Liked: Staff & service, property conditions & facilities
Todo muy bien gracias x la estancia.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato y ambiente, lo único malo es que empiezan hacer ruidos muy temprano los trabajadores y te despiertan.
Stayed 3 nights in Aug 2025