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"The staff and the hotel is GREAT!!! The only complaint I have is the airconditioner NEEDS TO BE CLEANED WITH DISINFECTANT. many hotels don’t realize that when the smell of mold and mildew (common in tropics)is coming from the aircon that means the guests are breathing in mold and mildew spores which can make guests sick. I was put on antibiotics and was sick for a week. Highly recommend this happens or I will not be staying again. "

"The room was very clean and the food was awesome! The staff were very friendly, especially Ann. She was very accommodating and her hospitality was top notch!! She made us feel very at home. We will definitely stay at this hotel again next time we visit El Nido. Special Thank You to the owners for their courteous and welcoming personality.😁"

"Staff are friendly!"

"Nolitz was a wonderful waiter! He was very polite and friendly. All of the staff at the front desk and the shuttle driver were very warm and pleasant. Thankyou for the wonderful stay Charlie’s! "

"Breathtaking views! Great staff! Clean rooms, great food and drink choices. Would stay here again. "

"Rooms seams a lil old but they should've maintained it. AC doesn't work right on our first night. THEY NEED A BETTER BREAKFAST AND BETTER CUSTOMER SERVICE IN THE BREAKFAST AREA. Great view! Laundry across the street. "

"The staff service is unquestionable. Everyone is friendly and hospitable. The rooms are clean and pleasing to the eye. Staffs are very attentive to guests needs and can be messaged 24/7.The road going from and to the property is not the most pleasant but they provide 24/7 transport which really helps. The property is very quiet and relaxing. If you need a place to relax, unwind and just enjoy silence, I recommend this resort!"

"Incredible and beautiful sunset and ocean views from every area of the property. Staff was amazing and professional and knew us by name from day one. I had just randomly selected this place but it really checked every box for me. Made for a very peaceful and welcoming stay. Again incredible views!!!"

"Great place for a retreat. Topnotch service. The resort is amazing. "