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"I visited for a short weekend stay with my family for a concert. Congress Plaza was accommodating and easy to check in! It’s a vintage hotel that is very well kept in a perfect location directly across from grant park! If you can appreciate a classic hotel you will love this place! We stayed in the two bedroom family suite and it was pretty big with three huge closets and refrigerators in both rooms. Transportation is easily accessible at the front door for pick up and drop off. There are plenty dining options in walking distance. I recommend The Grant down the street for dinner :) Security is at each entry at night so rest assured I felt safe. Great stay! Will visit again"

" Very nice and conveniently located. "

"Convenient "

"Clean, high-tech, all you would need for a 2-3day stay at Chicago. I love how central it is to all the attractions. Bed is comfy & room is cozy. Only negative experience we had was being woken up at 7am or earlier due to an obnoxiously loud protest going on at Hilton Hotel next door, but I don’t blame CitizenM for it. Overall my husband and I truly enjoyed our stay! "

"A very chic small hotel for tourists. Well located in downtown Chicago. Have good amenities & very welcoming staff. Will definitely go back! "

"Very nice and clean great hospitality knows how to treat their guests."

"Great environment "

"Prime location of the hotel immediately by the River Walk in the Chicago Loop. Walking distance on Michigan Avenue, Millennium Park, Grant Park, Chicago Theater, retail and restaurants. Service at the front desk was good, especially by Daisy. The Plum Restaurant inside the hotel was superb. Great food, drinks and service."

"The hotel room was lovely and very clean. We had a great view of Lake Michigan and the Centennial Ferris wheel. My only complaint is that I should have asked for more pillows. The pillows are not firm and very soft, but they went flat all night. As a side sleeper, I needed about three of them. I liked the Daviness shampoo and conditioner, and the shower was nice. A clean bathroom is essential to me. We were a short walk from tons of stuff to do, and we walked to the Chicago Institute of Art easily. Safe area, friendly staff. "