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"The check-in and staff were great. Super cheerful and nice. The room, bring ear plugs. I didn't realize the "mountain view" also means all the rooms face the street and its just noisy because its the main street into town. The windows/door sound like its cracked open because it was so loud to me. (and if your sensitive to light, bring an eyemask too, the triangle window at the top has no curtain) Breakfast was 13E per person and it quaint. Eggs and sausage made to order. (sausage means hot dogs by the way) The use of the sauna was an extra 14E per person. The free bus into town is right outside. The little lake is right next to the hotel (but its frozen right now) and its just about an 8 min walk to the bigger lake strba pleso! "

"Staff very pleasant and welcoming - rooms / bathrooms spotless! "

"We had a great stay at the Kempinski High Tatrus. This hotel had an established, genuinely 5 star feel. It knows what it is, and delivers brilliantly. The setting is outstanding, with a frozen lake and snow on the ground, but we didn’t see a cloud in 4 days. The service is great, and the breakfast generous. The room was spacious and the bed was comfortable; there is a pillow and duvet menu… all in a great stay. "

"Very clean, comfortable beds, very good breakfast and great spa!"

"The environment is good. The room is big n clean. "

"This was a really nice place with spectacular view from the balcony. The only 2 pain points were parking in the garage was very tight and no AC in room . We were there in end of August and the room was very hot … difficult go fall asleep. The option to open window was there but a lot of mosquitoes and bugs"

"The hotel was lovely, clean, comfortable rooms and a really welcoming atmosphere. The staff were always friendly and ready to assist. Its location was perfect for exploring Poprad and accessing the High Tatras. Breakfast was great, and I especially appreciated the sausages. Highly recommend this place for anyone visiting Poprad!"