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"0 out of 10 "

"management office is difficult to find for tourists who rent cars"

" I came to Penang to register my daughter into USM. It’s a great choice. It’s near to USM around 15mins. Car can park inside hotel with gates for FREE. speedmart 100meter, waking distance for local food. Becareful they lock the gate at 12midnight for security ."

"Very helpful staff and guest house near city centre "

"George Town is a culturally and historically rich place, and staying in Kelantan House offers you the opportunity to experience what life was like in Penang in the 18th and 19th centuries. The location is also quiet even if it's right in the middle of the city. Will definitely stay here again. "

"A beautiful restored shophouse. Very welcoming staff and very clean common areas. The rooms can get a bit warm in the afternoon as part of the roof is covered in zinc and conducts heat directly into the room. Bed is located in the attic which can be a slight inconvenience but it adds to the overall charm of the place. Toilets are small and poky but still good enough for me. For the price, I would still recommend this place for those seeking something out of the ordinary. "

"The room was super warm and humid. The windows couldn't shut fully and had incects coming in. The opposite of the property have chickens and dogs that will make noise super early in the morning. There were some lion dance practices till late at night. The room have no poles/hooks to hang stuff. Only have a small row of hooks behind the door. The property wall had tissue paper stuffed in it and multiple defects on the wall. The property has very noisy flooring, I can hear everyone walking...

"The building of the hotel has 200 years of the history. It's amazing that we can actually stay such a historical building. In addition, the interior are well maintained and it matches with the historical building."

"Was deffo a budget place- basic box room with two beds, was comfy enough for a short stay. Air con worked well. Bathroom small but effective. Overall a perfect place to be used just for sleeping rather than if you're looking for somewhere luxury. Staff were absolutely lovely and friendly, as well as very accomodating and helpful."

"Very clean. Air con was nice a a cool. The staff we were served by were friendly and helpful. We had trouble finding the place cause it is on the second floor, but I thought ground floor was the first floor. So it's the third level. 2nd floor. It's a pretty good location since it's close to a bunch of stuff. The sinks in the bathrooms of the two rooms we booked drained slowly which isn't great. Don't expect toilet paper. Expect to use the bidet or bring your own toilet paper (then again, we...

"messy and smelly"

"Good for family stay as can stay up to 6 to 7pax. Value for money and just right behind Gurney Plaza."

"Very helpful and pleasant staff."

"Short walk to gurney plaza. Convenient location. Also close to bus stop that heads to town. Clean comfortable room with ample space for luggage. Bathroom -shower with soap and shampoo provided. Communal fridge and freezer as well as a water filter to refill your own bottles. The room we had was upstairs(one floor up). Key pad for main entrance, then card to get into room and activate electricity/air conditioning.... Good value for money and good location, would recommend to family and...

"The location is awesome for local culture. But will be nice if hotel just provide enough toilet paper and coffee for those who stay multiple nights "

"Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall"

"Great location. Management services good. Suites are a little tired however great value for rate"