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"Used this hotel as a base for exploring Santiago. We had a car so the few minutes drive into town was no problem with lots of free on site parking at the hotel. Parking in Santiago itself is tricky but we found an excellent place called Parking Municipal Belvis just a short ten minute walk to the historic centre. Hotel itself was big, clean and with spacious rooms. Just the job. We were on a touring holiday so if you're not in a car then probably not for you as not walking distance into Santiago...

"I will start off by saying this is a valid cheap option. There is a bus that goes to the city center but it is not frequent and run every 3-4 hours. The staff were very friendly and helpful. As for the room itself, I understand why it is one star. The bed and pillows were uncomfortable and the bathroom floor was always wet due to what we discovered was leaking out of the base of the toilet. "