Castles in Terre d'Émeraude Communauté

"Room was small but ok. Odd that checkout and amenities were all in ibis next store, but staff was nice and helpful "

"Excellent restaurant and very clean room"

"Room was only partially clean; elevators broke on way out so needed to take luggage down numerous flights of stairs; shampoo, conditioner, and soap were all same products in differently labeled bottles; shower would violently switch to full hot randomly. "

"Good condition. Worth to stay. "

"We had trouble finding the entrance to the hotel by car, sign posts led us to an underground carpark but then signs seemed to stop. Once we got to reception the staff were polite but did not know how to pay for the carpark saying we needed cash when ApplePay was fine. The room was fine, clean and comfortable beds. We ate in the restaurant and the food was good. The only reason we stayed was for a stress free early start the following morning for our flight home but the reception staff booked 12 people onto a 10 person airport transfer and the driver took out his frustration in French on the passengers waiting. In balance I would not book again given the other options available."

" Very poor room. Dirty and in need of updating. It was all very noisy. Not sure if it was a school trip in but lots of noisy kids around all night"

"Great experience thank you. Much appreciated the free shuttle from and to the airport & spa area was very relaxing."

"Clean room, nice lobby"

"Wonderful room, lovely staff at check-in, great location."