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"The hotel is in an excellent location; the rooms were spacious and clean and the staff friendly and helpful."

"Loved everything about this property, location, so many places to eat and be entertained, loved loved the Monday market that covered almost all of the promenade, fabulous experience and staff were top notch!!"

"Clean and comfortable room, great breakfast, wonderful staff, the location and the bicycles."

"Spotless room"

"Warm, welcoming hotel for a perfect location to discover the beauty that is Lucca. "

"Very clean, modern and spacious apartment with comfortable beds, excellent kitchen and bathroom and a great Mountain View from the balcony as a bonus. Very friendly, helpful and welcoming staff."

"The hotel is lovely in every respect. The location is perfect, close to the centre of beautiful Lucca, but in a quiet corner. The rooms are lovely. The bathroom was huge and had twin showers. The finishes were tasteful. The staff was welcoming and always helpful. The breakfast was great. We enjoyed our stay immensely and will return."

"...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot. It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here. We loved it so much and will return one day. Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism"

"Excellent service and great customer service!!"