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Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

4.0 star property
Hotel with a golf course, in the vicinity of Malvern Hills

Choose dates to view prices

Photo gallery for Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

Daily buffet breakfast (GBP 17 per person)
Lobby
Meeting facility
Meeting facility
Exterior
Hilton Puckrup Hall Hotel & Golf Club offers a peaceful getaway near Tewkesbury. Travelers enjoy the on-site spa facilities after a round of golf, start their day with breakfast at Coopers Restaurant, or take a refreshing dip in the indoor pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
The current price is AED 393
AED 472 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Queen Guest Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Guest Room

8.2 out of 10
Very good
(23 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Bathrobes
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Deluxe with Golf View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Deluxe with Golf View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
  • 28 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin with Golf View

Twin with Golf View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Twin with Golf View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
  • 24 sq m
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Guest Room with Sofa Bed

Family Guest Room with Sofa Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Guest Room with Sofa Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
Egyptian cotton linens
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Hilton Suite

Grand Hilton Suite | Living area | 32-inch LCD TV with digital channels, TV

Grand Hilton Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Egyptian cotton linens
Separate bedroom
Premium bedding
  • 28 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Guest Room with Two Double Beds

Family Guest Room with Two Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Guest Room with Two Double Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Deluxe Queen Room

  • Sleeps 2

View all photos for Twin Room with Golf View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Twin Room with Golf View

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Room, 1 Double Bed (Double Hilton Guest Room)

Room, 1 Double Bed (Double Hilton Guest Room) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Double Bed (Double Hilton Guest Room)

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Manor House Guest Room with Air Con

Manor House Guest Room with Air Con | Egyptian cotton sheets, premium bedding, in-room safe, desk

Manor House Guest Room with Air Con

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Manor House Deluxe Room with Air Con

Manor House Deluxe Room with Air Con | Egyptian cotton sheets, premium bedding, in-room safe, desk

Manor House Deluxe Room with Air Con

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Egyptian cotton linens
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Manor House Executive Room with Air Con

Manor House Executive Room with Air Con | Egyptian cotton sheets, premium bedding, in-room safe, desk

Manor House Executive Room with Air Con

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Balcony Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Balcony Room

Highlights

Balcony
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Corner Room

Queen Corner Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Corner Room

Highlights

Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Bathrobes
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Queen Room

Combined shower/tub, free toiletries, hair dryer, towels

Corner Queen Room

  • Sleeps 2

View all photos for Queen Room

Combined shower/tub, free toiletries, hair dryer, towels

Queen Room

  • Sleeps 2

View all photos for Queen Room With Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Room With Balcony

  • Sleeps 2

View all photos for Family Guest Room With Sofa Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Guest Room With Sofa Bed

  • Sleeps 3

View all photos for Manor House Deluxe Room With Air Con

Egyptian cotton sheets, premium bedding, in-room safe, desk

Manor House Deluxe Room With Air Con

  • Sleeps 2

View all photos for Family Room With Two Double Beds

Combined shower/tub, free toiletries, hair dryer, towels

Family Room With Two Double Beds

  • Sleeps 4

About the neighborhood

Map
Puckrup, Twyning, Tewkesbury, England, GL20 6EL

What's nearby

  • Roses Theatre - 5 min drive - 5.1 km
  • Tewkesbury Abbey - 6 min drive - 5.7 km
  • Malvern Hills - 13 min drive - 17.2 km
  • Cheltenham Racecourse - 18 min drive - 23.7 km
  • Sudeley Castle - 25 min drive - 28.9 km

Getting around

  • Ashchurch for Tewkesbury Station - 9 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪McDonald's - ‬22 min drive
  • ‪Wild Bean Cafe - ‬22 min drive
  • ‪The Fleet at Twyning - ‬4 min drive
  • ‪Wild Bean Cafe - ‬22 min drive
  • ‪White Bear - ‬5 min drive

About this property

Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

Upscale hotel near Malvern Hills
Consider a stay at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury and take advantage of a golf course, a terrace, and a garden. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. For some rest and relaxation, visit the sauna or the steam room. The on-site British cuisine restaurant, Coopers Restaurant, offers breakfast, dinner, and golf course views. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a ballroom
  • Wedding services, a 24-hour front desk, and golf clubs on site
  • Guest reviews speak highly of the helpful staff
Room features
All 112 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with digital channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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9.0 out of 10, Wonderful, 440 reviews
The price is AED 553
AED 663 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Coopers Bar
  • Coopers Restaurant

Things to do

  • 18-hole golf course
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Pool hoist on site
  • Roll-in shower (58 inches wide)
  • Thin carpet in room
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Built in 1993
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 49 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17 per person
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and health club with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Puckrup
Hilton Puckrup Hall
Hilton Puckrup Hall Hotel
Hilton Puckrup Hall Hotel Tewkesbury
Hilton Puckrup Hall Tewkesbury
Puckrup
Puckrup Hall Tewkesbury
Puckrup Tewkesbury
Tewkesbury Hilton Puckrup Hall
Tewkesbury Puckrup Hall
Hilton Puckrup Hall, Tewkesbury Hotel Tewkesbury
Hilton Puckrup Hall Tewkesbury Hotel
Hilton Tewkesbury
Tewkesbury Hilton

Frequently asked questions

Does Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury on 16 November 2025 start from $128.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 49 lbs per pet. There's a fee of GBP 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Self parking is free at this property.

What time is check-in at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Check-out is at noon.

Where is Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury located?

Situated in Tewkesbury, this golf hotel is 8.9 mi (14.3 km) from Malvern Hills and within 20 mi (32 km) of Cheltenham Racecourse and Sudeley Castle. GWSR Broadway Station and Gloucester Cathedral are also within 20 mi (32 km).

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Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 387 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, quiet and roomy, a minor criticism ....accessing the shower was slightly awkward as the bath screen was fixed. We appreciated the very welcoming attitude to dogs, and loved the setting of the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, room comfort

Comfortable with views

Comfortable hotel with beautiful views. Very helpful staff and great to be able to use the swimming pool etc.
Stayed 1 night in Apr 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, nice spa and very friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Michael

We ask for a walk-in shower. We were given a room right the end of the building on the second floor. My husband had to walk a great distant to the room. Receptionist said we should have stated ‘accessibility’ when booking and then we may have got e near the lift,! This is the first time we have done a booking on-line as we are older people. Surely putting a walk-in shower that distance from a lift is stupid. However, the staff, the breakfast and the place was very good.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Amenities
Nice hotel, arrived on a Wednesday, lovely breakfast Thursday morning but only warm on Friday morning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Year’s Eve stay

A New Year’s Eve stay with family. A very warm welcome at check in. Room was spacious and clean. All staff were friendly and the whole evening and next morning was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

TIMOTHY

Liked: Staff & service, amenities, property conditions & facilities
Really nice place. Excellent friendly staff, with great service. Breakfast buffet was really good, with good choice of food. We would stay here again.
Stayed 1 night in Jul 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, helpful and friendly.
Stayed 2 nights in Nov 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little 2 day break with family and dog. Pool open 8 til 8 for families, a nice dog area outside. Great breakfast. Food in the bar is good too, although rather pricey.
Stayed 2 nights in Apr 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful country hotel

Stayed just 1 night with my family and the kids loved it. Managed to get 2 sessions in the pool which was great, and the restaurant is decent quality to value too. Definitely can recommend the steak. Would recommend. Really well kept, with histical features
Stayed 1 night in Jun 2024

2/10 Terrible

Peter

Noisy bathroom doors, avoid!!

This hotel has a big problem, the heavy bathroom doors. All I could hear when in my room was people shutting the bathroom door, constantly. Really noisy and disruptive. Woke me up at 6am, and you could hear at least two door shuts every minute. Terrible design, big heavy doors that are noisy when shut. Everything else about the hotel was excellent, but this problem will mean I won't be staying there again. Mentioned it on checkout, but they acted like they'd never heard of that problem before!
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness
We stayed following a function at the hotel. They room was comfortable and well appointed. Breakfast this morning offed a wide choice. But it was disappointing that there were only cold plates for the cooked breakfasts, which was not very hot to start with, resulting in the food going cold very quickly.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel. Staff friendly and welcoming, fabulous building. However whilst quality and variety of breakfast food was excellent unfortunately the “hot” breakfast items were only warm. It would have helped in the plates had been warm too,
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
No real issues. The accessible room was somewhat tired!
Stayed 1 night in Dec 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities
Having stayed at dozens of similar hotels across the EU & Switzerland. My main observation was it is DATED. No fridge in the room, no USB points, double bed was two together, yes tea & coffee, ironing board, safe; even a fan. Oh, it was cosy & warm in the room and bathroom. Decor was looking “old” but breakfast was top notch✅
Stayed 2 nights in Dec 2024

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
It is ok. I would say mid range. It’s in the middle of nowhere, so only food is the restaurant which is quite overpriced for what you get. Rooms are dated, could do with a refresh for a newer look. Rooms are good prices but I wonder if I upgraded if one of those might have been better than the one I had. Staff were lovely, and very helpful. Easy parking and lots of it
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Staff very friendly, Beth that checked us in was extremely friendly and helpful and even gave us a card and bottle of Prosecco when I told her it was our 25th wedding anniversary! Such a lovely gesture. Room was spacious although could do with updating
Stayed 1 night in Sep 2023

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect break

This is the second time we’ve stayed here and this time was just as good as the first! It’s very dog friendly, our room was spacious and clean and the staff (and guests!) were all really friendly. We ate in the bar one evening. I’m a pescatarian and I had the Nourish Salad Bowl with crispy smoked tofu. I’m not always the keenest on tofu however this meal was absolutely delicious! My partner had the Sausage and Fennel Ragu and he loved that too. Looking forward to our next visit already!
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Buck’s Fizz on arrival. Room was good. Friendly staff. Excellent food in restaurant for evening meal and breakfast. Liked the pool and the hotel grounds. Evening meal was expensive. Went with another couple and they said their bed (room 144) was uncomfortable.
Stayed 1 night in Jul 2022

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, odd customer service

Odd business model from a ‘luxury’ hotel chain, if you’re not a Gold/Silver member you won’t be given a bottle of water for your room and there are parking restrictions in some areas for the same reason.
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Puckrup Hall

Stayed in one of the larger (and more expensive) suite type rooms in the annex (old hall). Room was nice and quiet, one disadvantage of the old hall is it doesn't have a lift ! Breakfast buffet style, good choice but not piping hot and plates cold. Had evening dinner in hotel. Only average, expected better. Hotel lacks a bit of atmosphere, seems to cater for corporate events, weddings and golf breaks. There is nothing else in area, so need a car. Pool very clean and warm.
Stayed 1 night in Jun 2024

8/10 Good

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities
My sister and I were booked in for a relaxing weekend treat. Stsff were very helpful. Room was clean but decor a little dated. Bed was a little too firm for me but lovely pillows. Pool was lovely and we swam every day. Very dissapointed that the scmoo spa was closed so we couldnt avail ourselves of a spa treatment. We were dissapointed with the restaurant. Rather overpriced for what was on offer. Breakfast had plenty of choice but only decaf coffee available was nescafe instant which was dissapointing.
Stayed 3 nights in Mar 2023

6/10 Okay

Donna

Liked: Cleanliness, staff & service, room comfort

Not worth the extra money

We normally book premier inns and pushed the boat out this time...i must say you dont get any more for your money than you do in a premier inn. The only dofference was the pool which the children enjoyed, but was that worth £350 for 2 nights? We ate in the cafe first night and the food was awful..cheese toastie was white warm bread..terrible. the staff were nice and tried to sort the issue but it took a head office complaint to get my money back for the food. I wouldnt stay again honestly, it just wasnt worth the money.
Stayed 1 night in Jul 2022