"It was not w"

"This is the worst Hotel in the World! Do not stay HERE! The pics will have your thinking differently. When I checked in the staff was not friendly and then when I got to my room it was roaches in there in the sink. I was there for every bit of 5 mins and gone! Tried to get my money back and they will not give it to me. I'm still trying to get my money back. Its my money. I still haven't got my deposit. I have contacted higher up on them. I'm Pissed and they nasty! The damn drawer didn't close in...

"The sheets on our bed had a yellow stain. There was no room service done and with no phone line to front desk we had to go down to ask for extra pillows and towels. Having only one elevator working made that more of a burden. They had someone sleeping in the dining room since Friday night until Sunday morning."

"Elevator didn’t work most of the time so we had to use the stairs. The hallway carpets were disgusting . Had a smell"

"Property needs repairs. Had to be moved to a different room because the AC didn’t work. The new room had AC but it didn’t work correctly and was leaking water into the carpet so the room was musty. Door didn’t shut correctly. Overall just dirty and in need of repairs"

"It was clean and breakfast area was very clean and large.I did not like floor in our room."

"Hello 👋, We stayed May 29th May 30th we had a two and half Hour drive to Katy Mills TX. Check in was easy the deal we originally had was I believe for 1 room 2 queens around $200.00 ish dollars when we got there I asked what floor we were on she said the 4th floor so with Expedia deals sometimes you get the higher level if floors 3rd or 4th floor I was not pleased with that since we just drive 2 1/2 hours from San Antonio Tx the kids were ready to play and so I asked if we had a lower floor...

"Todo estaba súper no le doy las 5 estrellas porque el A/C de la habitación hacía mucho ruido, mi habitación fue la 224 por lo demás un buen servicio y todo estaba en excelente estado"