Thanh Thuy Vacations from AED3,755

Rooms too small and breakfast was terrible

One of the best hotel experiences I’ve ever had. Beautiful new hotel. Very clean, comfortable beds and an amazing breakfast is served. The indoor pool was heated and zen like. The spa massage experience was excellent. The staff all appear to be highly trained and have perfected service to their customers making everyone feel like a celebrity. Location is great and a two minute walk to train Street as well as other attractions. Highly recommend.

The staff were truly outstanding - so helpful and kind. They did everything they could to ensure we had a great stay and time in Vietnam - helping with activities and ensuring our comfort both inside and outside of the hotel. The location was great and right in the hustle and bustle of the old quarter, yet the rooms were quiet and a great get away.

We had a lovely stay at Splendid Premium Hotel in Hanoi. The staff are welcoming, friendly and provide exceptional service. The location is great with easy access to Old Quarter attractions.

Very convenient location - close to main attractractions. Hotel staff was friendly and hard working. However, building is old lacking in basic conditions. Our room is almost completely filled with two large king beds and no furniture or any space to put our luggage. Can almost hear next door guests completely. Don't have enough water pressure in the shower. Breakfast buffet was basic. The staff works very hard but food often runs out during open hours and can't keep up with guests flow (outdated kitchen equipment?). Overall, we appreciate the the hotel staff's hard effort to serve us but felt certain aspects of the property could use an over haul.