"Overall a nice stay and would stay here again. Biggest complaint I had was the cleaning staff would yell to each other in the morning right outside the rooms and it was easily heard while inside. They have a hard job with a lot of work so I understand the need to start early in the morning but it was not enjoyable being woken early on vacation to people yelling outside the room. I actually went out to ask them to stop thinking it was other guests being inconsiderate, but to my surprise it was...

"I booked a room for my son under his name because he was traveling to the area on company business. After working all day and arriving close to midnight, he was informed by the front desk clerk that he could not check in because I had paid for the reservation, despite his name being listed on it. Given the late hour, he had no choice but to find and pay for another hotel room. To make matters worse, the hotel refused to refund the original reservation. This is a very disappointing way to treat...