"Room was not as clean as I would expect from Best Western, location was great near Universal and restaurants. They do offer shuttle to parks and have full breakfast for a fee."

"Great pools, good breakfast! Always on our list when checking to come back to pigeon forge."

"Limited choices for breakfast. The commode area needs a little update; overall, the double room is good and quiet. The staff at the front desk is welcoming and has a friendly smile."

"Perfect, I will stay again in the future."

"Very clean hotel. Beds are very comfortable!"

"Only complaint I have is bathrooms are small and shower curtain curtains were ripped"

"It was an old hotel that needs some remodeling."

"We liked everything about this property! 2 pools was a great idea. Family area with one pool and the other pool was good for people traveling without children. The family area with fire pit and grill was nice. Our room was big open and very inviting. The bathroom was beautiful with hot water as soon as we turned it on. The bathroom was modern and everything was clean. We will stay here here again. The only thing not very many chairs in room for rainy days."