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"Always great, very nice staff, lovely room"

"Ultimate convenience to the Manchester Airport and trains. And super affordable. Nice modern clean room and lovely onsite restaurant and bar. The staff was very nice and helpful."

"If you’ve stayed in a Clayton hotel elsewhere you will have an expectation that the quality of the hotel and service should be at a high level. This hotel is very poorly kept, very unclean and the staff don’t really care too much for the customers coming through the door. I found my room to be very dirty with many cobwebs all over the ceiling and in the corners of the room, the bath to have other peoples hair in the base of the bath, so clearly the standard of cleaning is poor. The rooms are also fairly dated. Also, be careful not to stay here to only to attend events or local meetings nearby as on top of the fairly high price you pay for the poor quality of room, you also get charged £50 a night for parking at the hotel. All in all poor quality for the money paid and well below the expectation of your standard Clayton Hotel quality and service. I would give this hotel a miss. "

"Expensive for what was a very average room."

"Good location and reasonable price"

"Room was stunning plenty of room to move about. Staff at reception came straight up with 2 more pillows. Ideal location & so quiet. Definitely stay again. Only negative i could say is could do with some chopped up fruit for yoghurt & some bacon"

"Rooms are clean . Bed was comfortable. Bathroom was a bit dated and shower was great pressure ."

"We just returned from a wonderful two-night stay at The Resident, Liverpool. The hotel is absolutely gorgeous; our room was lovely, and the kitchenette was a fantastic, thoughtful touch. ​On our first night, we noticed some noise from the local nightlife. Since we’d forgotten to pack earplugs, we asked reception if they had any on our way to breakfast. Not only did they provide them free of charge, but by the time we sat down for breakfast, I had an email from the manager offering to move us to a quieter room. We hadn't even asked for a move, so this proactive service was a brilliant surprise! They even handled the transfer of our belongings while we were out exploring. The staff truly went above and beyond to ensure our stay was perfect. We won’t hesitate to return and are already looking forward to trying other Resident locations."