Aparthotel

Relaxia Lanzaplaya

3.0 star property
Aparthotel with 2 outdoor swimming pools, 3-minute walk to Puerto del Carmen Beach

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Photo gallery for Relaxia Lanzaplaya

Breakfast, lunch and dinner served
Lobby sitting area
2 outdoor pools
Exterior
Lobby sitting area
Just steps from Puerto del Carmen Beach, Relaxia Lanzaplaya features two outdoor swimming pools and a separate children's pool. Guests can enjoy meals throughout the day at the restaurant, while convenient dry cleaning and laundry services help keep vacations hassle-free.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room

Highlights

Balcony or patio
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

Double Room (Extra Bed)

Highlights

Balcony or patio
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

Double Room Single Use

Highlights

Balcony or patio
Heating
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 1
  • 2 Twin Beds

About the neighborhood

Map
Calle México no 2, Puerto del Carmen, Tías, Lanzarote, 35510

What's nearby

  • Puerto del Carmen Beach - 3 min walk - 0.3 km
  • Gran Casino de Lanzarote - 7 min walk - 0.6 km
  • Pocillos Beach - 17 min walk - 1.5 km
  • Playa Chica - 2 min drive - 1.5 km
  • Playa de Matagorda - 6 min drive - 4.5 km

Getting around

  • Lanzarote Airport (ACE) - 9 min drive

Restaurants

  • ‪Ruta 66 Pub - ‬5 min walk
  • ‪Wok Asia Garden - ‬4 min walk
  • ‪Long Beach Club - ‬5 min walk
  • ‪El Kiosko - ‬7 min walk
  • ‪La Caña Tapas Bar - ‬8 min walk

About this property

Relaxia Lanzaplaya

Aparthotel with 2 outdoor swimming pools, 3-minute walk to Puerto del Carmen Beach
Along with 2 outdoor pools, this aparthotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and coffee/tea in a common area. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include a balcony, a minibar, and an electric kettle. Limited housekeeping is available.
Relaxia Lanzaplaya offers 168 accommodations with minibars and hair dryers. Rooms open to balconies or patios. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at Relaxia Lanzaplaya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (limited availability)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fishing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 168 units
  • 2 floors
  • Banquet hall
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM

Property is also known as

Apartamentos Relaxia Lanzaplaya Apartment Tias
Apartamentos Relaxia Lanzaplaya Apartment
Apartamentos Relaxia Lanzaplaya Tias
Relaxia Lanzaplaya Apartment Tias
Relaxia Lanzaplaya Tias
Relaxia Lanzaplaya Tías
Relaxia Lanzaplaya Aparthotel
Relaxia Lanzaplaya Aparthotel Tías

Frequently asked questions

Does Relaxia Lanzaplaya have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is Relaxia Lanzaplaya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Relaxia Lanzaplaya?

There is free parking nearby.

What time is check-in at Relaxia Lanzaplaya?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Relaxia Lanzaplaya?

Check-out is at 11 AM.

Are there all-inclusive benefits at Relaxia Lanzaplaya?

Some rate plans available at this property are all-inclusive.

Where is Relaxia Lanzaplaya located?

Situated near the beach, this aparthotel is within 1 mi (2 km) of Puerto del Carmen Beach and Pocillos Beach. Gran Casino de Lanzarote and La Peñita are also within 10 minutes.

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Relaxia Lanzaplaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 109 reviews
Rating 8 - Good. 38 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 7 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are very close to the strip. They are clean and modern.
Stayed 3 nights in Feb 2023

10/10 Excellent

Anette

Liked: Room comfort, communication
Veldig hyggelig hotell med fint bassengområde og beliggenhet. Bra service og godt utvalg på maten. Kommer veldig gjerne tilbake.
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to bars and restaurants. The shower drainage was very poor and ended up with a soaking wet floor every time we showered
Stayed 4 nights in Mar 2020

8/10 Good

ElaineP, Denbigh

Liked: Cleanliness, amenities
I liked the apartment and I was lucky to have a decent view though I know others were a little disappointed with their views. I was on my own so the space was an added bonus and it was generous. Balcony, lounge, galley kitchen (with plenty of utensils), a good sized bathroom and a bedroom at the rear where it was quieter and darker. The dining room was clean, bright and the food choice was excellent for breakfast. I didn't eat there at lunch nor dinner time. The pool area was clean and well maintained. The receptionists need a little more in the way of customer service training as they are 'bland' and there is only one serving at any one time and it can become quite hectic there.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT LOCATION, CLOSE TO BEACH AND ALL AMENITIES. APARTMENT WAS SPACIOUS CLEAN AND COMFORTABLE.. FOOD WAS VERY GOOD AND WELL PRESENTED. THE POOL AREA IS IDEAL FOR SUNBATHING.
Stayed 14 nights in Jan 2020

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxia Lanzaplaya was a very nice resort. The Location was very good and staff were very nice and helpful. The rooms were very clean. Food were delicious. The facilities were not as good as other very top resorts but with the price we paid it was definitely very good value for money and we were glad that we have made the right choice. Really pleased with our stay at this resort!
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break

Overall lovely holiday just 2 many steps up and down to appartment not good having to carry suitcases up and fown them
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carina, pulita, le pulizie giornaliere sono irregolari (a volte bigiornaliere). Stanza da letto rumorosa (n. 6210): rumore continuo dall'apparato di aerazione. Letto comodo.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed here as a young couple. Very central location in the new town - approx 1 minute walk onto strip and 4 minutes walk to main beach and only a 20 minute walk into the old town. Hotel very clean, apartment spacious and had cooking facilities & fridge. Free WiFi available and a safe at a small extra charge. Rooms cleaned daily with clean towels left most days (more could be obtained at reception). Breakfast had a wide selection of cooked and continental including freshly cooked omlettes, waffles and pancakes. Pool area quiet with lots of loungers always available including luxury type. On check out could leave baggage in a locked storage area and also use of a free courtesy room to change before leaving hotel. Free tea and coffee facilities also available in reception. Overall if I was visiting lanzarote again I would definitely choose Relaxia lanzaplaya.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Hotel was lovely, our apartment was nice and quiet. Good location for accessing the beach, strip and busses/taxis. Good pool and lounge area. Not a big fan of the buffet, the breakfast was OK but the dinner wasn't very good, plenty of nice restaurants a short walk away. Receptionist was very helpful and friendly
Stayed 7 nights in Sep 2019

10/10 Excellent

Naomi, Dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff were really nice, room was so clean and the location is brilliant. Enjoyed our stay here alot. Only thing that was a bit frustrating was we requested a late check out online when booking. When we arrived we asked again and were told to ask the day before leaving. We did that and were told to ask the morning of the day we were leaving. We did that and had to wait for a call back, still they weren't sure. But we got it in the end but it would have been nice to know even the day before departure so you can plan your day and night knowing you don't have to leave early in the morning.
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great food was alright but overall good visit and we will definitely be back
Stayed 9 nights in Aug 2019

8/10 Good

Vicky, Granada

Liked: Staff & service, amenities, property conditions & facilities
Me encanto como esta organizado ha zonas tranquilas, lo que menos a pesar de estar prohibido dejaban a los clientes reservar la hamaca de la piscina desde las 8 de la mañana...viendote en numerosas ocasiones no poder acudir a la piscina con tu pareja por no tener sitio
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning excellent! Breakfast hall huge and a little univiting. One more coffee station would help service. More poolside style beds in other areas of property could work
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien en general. Buena estancia.

Bonitos apartamentos, aunque me tocó uno en lo alto (2206), y hay que subir escaleras con maletas.....complicado. El baño está separado de la habitación por un cristal, y en el baño hay una claraboya donde entra luz natural. es bonito por la iluminación, pero no te deja dormir desde primera hora por la mañana...(no hay ni persianas ni cortinas). Wifi flojo.
Stayed 2 nights in Jul 2019

10/10 Excellent

Paolo, Varese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizio colazione ottimo, camera con tutti i confort.
Stayed 14 nights in Jul 2019

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all round

This was the best complex I have every stayed in on the island of Lanzarote and i go twice a year my only negative is I never found it earlier . The staff the hotel it's self are 2nd to none. The food is amazing and the apartment it's self and location was fantastic. I would highly highly recommend relexia lanza playa to anyone and I can't wait to return
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, rooms were lovely (could have done with cleaning the floor more often when cleaning the room!) Food for all inclusive was buffet- not overly keen on most of the buffet. They have a restaurant that only opens. Couple of days a week which was amazing compared to the buffet. Pool was very cold but the facilities around the pool was good. Bar next to pool was good.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo muy bien, la única pega es que el bar de la piscina cierra un poco pronto, si hace bueno apetece tomar algo más tarde de las 18.00
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach alles, die große Poollandschaft...die Sauberkeit...Freundlichkeit...gute Lage! Alles top, gerne wieder :-)
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Very little entertainment . Poor spirits . Bar closes 11pm on the dot . Poolbar shuts at 6pm on the dot.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Lovely pool , when the pool area closed glasses and paper cups wasn’t removed until the next day but not all , floor area could of done with washing down daily. Also people left towels on beds that were not removed even though they were not there we moved them off the bed and the remained on a chair , it was clear to me and others the people had gone home.
Stayed 3 nights in Jun 2019

10/10 Excellent

Luis, Schweiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Unterkunft ist sehr nah am Strand und Mitten ins Geschehen, trotzdem an sehr ruhige Lage
Stayed 9 nights in May 2019

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation. Newly renovated would definitely return. Only thing I would suggest to owner is to do more towel changes . ( only had one towel change in 6 days. Other than that perfect.
Stayed 9 nights in May 2019

10/10 Excellent

Maria Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente.

Nuestra estancia en relaxia lanzaplaya supero con creces nuestras expectativas.los apartamentos están muy bonitos y cómodosy el resto de las instalaciones tambien muy cuidadas. A destacar el personal que en el trabaja es excelente y atento y grandes profesionales a todos ellos gracias. Santi de recepción muchas gracias por tu amabilidad e igualmente a los camareros y camareras del restaurante .en definitiva siempre será elegido por nosotros como hotel de referencia en Lanzarote
Stayed 4 nights in May 2019