Close to Puerto del Carmen Beach, Villas Alondra provides a swim-up bar, a terrace, and a garden. Treat yourself to spa services, such as a facial, a sports massage, or a body scrub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Christmas Eve (December 24) Gala Dinner per adult: EUR 85
Christmas Eve (December 24) Gala Dinner per child: EUR 75 (from 2 to 11 years old)
Christmas Day (December 25) Gala Dinner per adult: EUR 85
Christmas Day (December 25) Gala Dinner per child: EUR 75 (from 2 to 11 years old)
New Year's Eve (December 31) Gala Dinner per adult: EUR 95
New Year's Eve (December 31) Gala Dinner per child: EUR 85 (from 2 to 11 years old)
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 18 for adults and EUR 18 for children
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Housekeeping is available for an additional fee
Heated pool maintenance fee: EUR 240 per accommodation per week
Spa fee: EUR 30 per person per night
Facilities fee: EUR 30 and includes use of: hot tub
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses some solar and geothermal energy; some water is reused through a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number V-35/3/0001
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Villas Alondra have a pool?
Yes, this property has an outdoor pool.
Is Villas Alondra pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking and extended parking are free at this property.
What time is check-in at Villas Alondra?
Check-in start time: 4:00 PM; Check-in end time: midnight.
What time is check-out at Villas Alondra?
Check-out is at noon.
Where is Villas Alondra located?
Situated near the beach, this luxury villa is within 1 mi (2 km) of Playa Chica and Puerto del Carmen Beach. Fariones Sports Center and Timanfaya Sub are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 32 out of 47 reviews
10 - Excellent
32
Rating 8 - Good. 9 out of 47 reviews
8 - Good
9
Rating 6 - Okay. 4 out of 47 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 47 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 47 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Eric
18 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent in every way. A great stay.
Eric
Stayed 14 nights in Jul 2023
Verified
10/10 Excellent
LUIS
25 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Genial
LUIS
Stayed 2 nights in Jun 2024
Verified
8/10 Good
Jaime
8 January 2026
Liked: Cleanliness
La propiedad no tenia detergente para lavar ropa.
Jaime
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Andreas Georg
1 November 2025
Liked: Cleanliness, communication
Die Villa hatte einige Mängel, die allerdings auf Anfrage innerhalb kürzester Zeit behoben worden sind. Insgesamt ist es halt kein Neubau. Doch das Team ist mehr als perfekt! Alle extrem nett, helfen sofort, kümmern sich, egal worum es geht. Auch wenn man nach Restaurant Tipps bei Ausflügen gefragt hat oder einfach nur etwas über die Insel erfahren wollte. Das gesamte Team ist einfach nur top!! Wir würden jederzeit wieder buchen.
Andreas Georg
Stayed 7 nights in Oct 2025
Verified
10/10 Excellent
Christian
2 April 2025
Liked: Cleanliness, property conditions & facilities, communication
Sehr schöne Anlage. Die Ausstattung der Küche könnte etwas besser sein. Ansonsten hat es uns sehr gut gefallen. Kleine Mängel wurden wurden von den Mitrabeiter / innen sofort behoben.
Christian
Stayed 7 nights in Mar 2025
Verified
10/10 Excellent
Kristine
25 April 2022
Liked: Cleanliness, room comfort, communication
Great stay
Beautiful villa
Kristine
Stayed 5 nights in Apr 2022
Verified
6/10 Okay
Cristina
21 February 2022
Liked: Communication
Lo mejor la amabilidad de todo el mundo y el restaurante.
Cristina
Stayed 5 nights in Feb 2022
Verified
4/10 Poor
Edward
4 January 2022
Liked: Room comfort, communication
Avoid Bungalow 5
Bungalow we stayed in was not one we booked we had one bed not two we ordered. Shower was very dirty and we were next to restaurant and was very noisy from early to late so little sleep and not private as storage for chairs and tables was next to our garden.Did complain on arrival but told hotel was fully booked.
Edward
Stayed 7 nights in Dec 2021
Verified
10/10 Excellent
Jane
1 May 2020
Liked: Cleanliness, room comfort
Amazing, relaxing, fabulous
We stayed in the hotel for one night before leaving for the UK after a disastrous cruise.
It was magnificent! The staff were amazing, as was the hotel. It was just what we needed after a very stressful holiday!
Jane
Stayed 6 nights in Mar 2020
Verified
10/10 Excellent
dave
16 March 2020
Liked: Cleanliness, amenities
Very happy with our property, we had a 3 bedroom bungelow for 3 adults and 1 child, a great garden and everything was spotless. Would recommend to anyone.
The booking was made as a business and pleasure trip, enabling me to work whilst enjoying the warm evenings.
I had originally booked one of the cottages, however on arrival I found it to be too dark inside, lacking any form of wow factor - given the price. It didn’t have have Smart TV and had had poor internet connectivity - even with the hotspot provided on arrival.
I made a complaint and eventually agreed to pay for an upgrade to a suite, which was much brighter and made for a better stay. That said no Smart TV and very poor quality hotspot, which had to be reset with a walk to reception on a couple of occasions. Breakfast was included and of excellent quality, alongside the staff who were great!
What started off as a poor stay improved after a costly upgrade.
If only the technology was upgraded and improved (TV, internet, and even a phone in the room), I would come back. Until then I’ll go back to my previous stay Villa Kamezi, which enabled me to combine business and pleasure.
damien
Stayed 10 nights in Mar 2020
Verified
8/10 Good
Bruno
29 February 2020
Liked: Cleanliness, staff & service
Très joli complex avec une privacy entre chaque villas agréable, dommage que les villas n’est pas la vue jusqu’à la mer. Piscine individuelles nettoyées dès que besoin, pompe à chaleur mais certaine HS.
Endroit très agréable avec villas spacieuses et bien agencées.
Bruno
Stayed 5 nights in Feb 2020
Verified
10/10 Excellent
Billing
10 February 2020
Liked: Amenities
Quiet location, reasonable size pool, cleaned daily, wifi bit hit and miss, rooms adequate for 6.
Only the master bedroom had a/c, wasnt a problem as it was february but could get warm in summer
there was nothing i disliked. liked property very clean breakfast was fantastic 5 star.
Verified traveler
Stayed 7 nights in Sep 2019
Verified
4/10 Poor
Verified traveler
18 November 2019
Liked: Cleanliness, amenities
Pros: Good breakfast and service at the pool restaurant
Cons: The villas are a bit run down, private pool was very moldy, blood on curtains, wax on the couch, ants everywhere - the suites seemed much nicer and newer at approx.the same price. Also, at this time of year (Nov) the private and public pools are useless b/c not heated. Oh well, they can be heated but nobody told us even when we mentioned that they are too cold for the baby. They started heating the public pool on our departure day. The front desk seemed to be annoyed by tourists but this may be just normal on these Islsnd. I just had expected better service in this supposedly upscale place
Verified traveler
Stayed 7 nights in Nov 2019
Verified
10/10 Excellent
Helmut
9 November 2019
Liked: Cleanliness
Plus: begehbare Duschen; Pool mit Treppe und täglicher Pflege des Pools;
Auf Anfragen und Wünsche wurde umgehend reagiert.
Algemein, eine sehr gepflegte und ruhige Anlage.
Perheloma kahden teini-ikäisen kanssa. Villa oli tilava ja siisti. Oma uima-allas huippu. Pyytämällä sai respasta grillin lainaksi ja grillasimme parina iltana omalla terassilla.
Stayed at Alondra Villa's in early October, very happy with the villa and the pool. nice location and complex - can walk to the sea front but suggest getting a taxi back as it's uphill all the way, certainly recommend the complex, the breakfasts were very nice and pleasent sitting by the communal pool. About 10 mins to the airport by car
Preciosa villa donde poder relajarse en Puerto del Carmen.Instalaciones perfectas, piscina privada, casa totalmente equipada y personal muy atento. Para repetir.
On arrival we had a very warm welcome and reception staff were extremely knowledgeable and helpful. We were given an upgrade from a villa to a suite on arrival which was amazing. The suite with a great sized private pool was of a high standard, very clean and very spacious. The cleaners of the suite and the pool came every day. The beds were comfortable and we had air conditioning in the bedrooms.
Only thing I wished they had was an oven so we could cook more variety of foods as we self catered. The stove top and microwave were great and the optional bbq.
The private tablet for the suite was a brilliant idea and helped us understand what lewisite activities there were to do and it was easy to contact reception with any queries or issues.