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"I loved the hotel and some of the best and most attentive service anywhere I've ever stayed. The signposting to the camp needs drastic improvement (my taxi got lost which I understood) and the road to get there is dreadful. The accommodation is fabulous and I slept so well. The hotel has an Indian owner and most of the guests were Indian, either from India or local. The way they spoke to and disrespectfully treated the staff was shocking and entirely unacceptable. There needs to be a sign reminding the guests to treat the very fine staff with the respect they deserve or be asked to leave. "

"My family and friends thoroughly enjoyed our stay at Fairmount Mount Kenya Safari. On our next visit to Kenya we will stay longer than 2 nights so we can spend more time enjoying the hotel."

"Booked weeks ahead and requested adjacent rooms for family of four, never got them. Bad start. Dinner - 50mins wait, too long, food was good at least. Breakfast good but no bacon and decent coffee is extra. No fridge or milk for coffee/tea. Two tea bags per room for 3 nights. Big problems with hot water and power. Son very annoyed. And crook wifi. Great view of the Mt, friendly manager and staff, safe and secure. "

"The rooms were beautiful and very clean would highly recommend…. For the food it would be better to have a larger variety for better satisfaction. Service from Frida, Frank, Idah and Sylvia was excellent. Look forward to coming back."

"Superb place, quiet and peaceful."

"Value for money. Only negative point was that food took a very long time to arrive after ordering. "

"It was simply amazing - a beautiful place and the attention to detail in the accommodation is excellent - we just had a wonderful time and Raymond and the staff there are extremely friendly and helpful - nothing is too much trouble. We spent three nights there and would certainly go again. Thank you to everyone there for the experience."

"Poor breakfast, and rooster was very loud, directly beside my window and no air conditioning or fan"