Search Cottages in Tinley Park

"I usually enjoy staying at Embassy Suites and was looking forward to the Lombard/Oak Brook location due to its hot tub and convenient location near dining and entertainment. Check-in was disappointing. Despite mobile check-in, I still had to go to the front desk, where staff were efficient but not friendly. The parking pass system is inconvenient, requiring you to go back to place it in your car. The rooms are spacious with a nice layout, and the beds are comfortable. However, maintenance was lacking—our shower didn’t drain properly, the curtain was torn, and the TVs are outdated. Pillows were also unsupportive. The evening reception bartender was excellent and handled a busy crowd well, though he clearly needed help. The snack selection was minimal and not well maintained. Compared to the Embassy Suites in Naperville, this location fell short. The pool area was the biggest issue—it was dirty, cloudy, and in need of serious upkeep, with visible grime and missing tiles. Breakfast was underwhelming, with limited options and long omelette lines. Again, Naperville’s location does this much better. The Hilton app features weren’t very helpful, as the chat went unanswered. I also noticed I was double-charged for parking, and the front desk response when I called was curt and borderline rude. Overall, this stay didn’t feel worth the $150 per night. While I like Embassy Suites as a brand, this location fell well below expectations and I wouldn’t return."

"Clean room, friendly staff"

"Good stuff"

"Parking was good , staff even better. Check in and out was easy as well. "

"Room was dirty upon check in "

"Everything was great in the room. We would definitely stay here again from out of town thank you all"

"Breakfast was amazing !"

"Great stay very relaxing and always smells fresh and inviting "

"Look nothing like the pictures only thing good is the jacuzzi "