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"I’m not saying my stay at this hotel was chaotic, but I’m fairly sure I experienced a full escape room challenge before I even got inside. On arrival, I wasn’t able to check in and was left standing outside for a solid 15 minutes, which really gave me time to reflect on my life choices—and the weather. Eventually, I made it in, only to discover that the bedroom door latch didn’t actually lock. No problem though, because the solution involved the staff member calling her husband, who arrived armed with a drill and screwdriver like some sort of emergency DIY superhero. Nothing says “relaxing stay” quite like impromptu home repairs. The excitement didn’t stop there. The shower flooded, turning the bathroom into a paddling pool (sadly, no inflatable included). The bedside lamp wasn’t charged either, so mood lighting was replaced with “sit in the dark and think about things.” And finally, breakfast. You’re asked to pre-order using a form—very organised in theory—except for the minor detail that no pen is provided. I can only assume interpretive dance is an acceptable alternative. All in all, it was less “hotel stay” and more “unexpected adventure weekend.” Would I return? Only if I needed material for a comedy routine."

"Our room was lovely with great views and good amenities. But the stay was very much let down by the attitude and lack of communication from the majority of the staff. When checking in I confirmed with the receptionist that we had a table booked in the Galley restaurant for dinner. On arrival in the bar for a pre-dinner drink my husband checked in with the waitress, who showed him our reserved table and told him to go through when we were ready. She did say that the Galley restaurant was shut ‘due to a wake’. There was no evidence of the wake still going on at 6 pm. When we went through to our table we were completely ignored by numerous waiting staff. Eventually my husband went to the bar to ask for another drink. At this point he was told that ‘due to the wake we are not doing table service tonight’. Now why, oh why, did none of the previous staff we had spoken to ever mention this? How long would we have sat there if we hadn’t gone and asked? And why did the long finished wake mean that there was no table service? Purely to make things easier for them at the expense of their customers. The food was nice, but the whole evening was marred by the attitude and lack of awareness of the staff. The duty manager did come and speak to us and comped us a drink, but this should never have been necessary. Also please be aware that reception insist on a physical credit card - we could not pay by phone. Nowhere in advance is this made clear."

"Very good thank you"

"Such a wonderful relaxing hotel Lots of chill out areas. All staff excellent, well mannered and helpful."

"Great location great welcome and great staff"

"Friendly reception staff, pool attendants and shop. Great location and accommodation. We stayed in the 12 berth and it was really spacious. Would go back again and would highly recommended."

"Staff were very polite and friendly, nothing was too much trouble, no problem recommending a stay to anyone, will stay again when in the area "

"The Port Gaverne Hotel was overall excellent. The location is incredibly beautiful, and the rooms were large, clean, recently remodeled and comfortable. The staff were very friendly and helpful. The breakfast was top rated and delicious. Be sure to park at the hotel entrance for check in and check out as the actual parking lot is far from the reception area."

"I would class this hotel as ‘olde worlde’….. So anyone wanting modern it probably isn’t for you. Lots of interesting passages and stairs, and flagstone floors add to the atmosphere. Shower and bathroom very clean, TV, excellant, tea and coffee available in rooms. Breakfast ok, I wouldn’t say outstanding. Rather solid scrambled egg, bacon had obviously been cooked a little while and was tough. Coffee, brought in a jug was always lukewarm warm by the time I got to it! Evening menu very restricted., so I only had two dinners out of four. The staff were pleasant, but seemed a bit disorganised on occasions. I wouldn’t stay again, despite it being very easy to access Glorious Trebarwith Strand."