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VH Eurostar Tirana Hotel Congress & Venere Spa

3.5 star property
Winery hotel with 3 restaurants connected to the convention center in Tirana

Choose dates to view prices

Photo gallery for VH Eurostar Tirana Hotel Congress & Venere Spa

2 indoor pools, free cabanas, pool umbrellas
Reception
Front of property
Couples treatment rooms, sauna, hot tub, steam room, hot springs
Reception
Located near Skanderbeg Square, VH Eurostar Tirana Hotel Congress & Venere Spa offers relaxation and entertainment. Enjoy wine tasting, ecotours, Thai massages, and body scrubs. Features include poolside bars, an art gallery, a gym, and grocery shopping service.

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Hot Tub
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Room, 1 Queen Bed, Accessible, City View

Frette Italian sheets, premium bedding, down comforters

Basic Room, 1 Queen Bed, Accessible, City View

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Frette Italian sheets, premium bedding, down comforters

Deluxe Double or Twin Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Frette Italian sheets, premium bedding, down comforters

Superior Triple Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Frette Italian sheets, premium bedding, down comforters

Family Quadruple Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Room

Junior Room | Frette Italian sheets, premium bedding, down comforters

Junior Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Royal Room

Royal Room | Frette Italian sheets, premium bedding, down comforters

Royal Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private indoor hot tub
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Frette Italian sheets, premium bedding, down comforters

Superior Room

Highlights

Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
Private hot tub
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
Rruga Reshit Petrela, Tirana, Tirana County

What's nearby

  • Skanderbeg Square - 10 min walk - 0.9 km
  • Ministry of Defense - 13 min walk - 1.1 km
  • Toptani Shopping Center - 13 min walk - 1.1 km
  • Pyramid of Tirana - 18 min walk - 1.6 km
  • Air Albania Stadium - 4 min drive - 2.2 km

Getting around

  • Nene Tereza Intl. Airport (TIA) - 28 min drive

Restaurants

  • ‪Mulliri - ‬1 min walk
  • ‪Bitter - ‬6 min walk
  • ‪Nest Beer & Drinks - ‬1 min walk
  • ‪Destil Creative Hub - ‬6 min walk
  • ‪View Coffe & Bistro - ‬2 min walk

About this property

VH Eurostar Tirana Hotel Congress & Venere Spa

Family-friendly hotel near Skanderbeg Square
At VH Eurostar Tirana Hotel Congress & Venere Spa, you can look forward to an attached winery, 2 poolside bars, and a free grocery shopping service. Sip and savor at this hotel, which boasts a tasting room, winery tours, and wine release events. Treat yourself to a body scrub, a Thai massage, or a detox wrap at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the gym, as well as activities like ecotours. A free daily manager's reception, a terrace, and an art gallery on site are available to all guests.
Other perks include:
  • 2 indoor pools and outdoor pool access nearby, along with a lazy river, a waterslide, and free cabanas
  • Continental breakfast (surcharge), bike rentals, and hot springs on site
  • Self parking (surcharge), an electric car charging station, and access to a nearby indoor pool
  • Supervised childcare (surcharge), a 24-hour front desk, and free newspapers
Room features
All 150 individually furnished rooms feature comforts such as private plunge pools and free international calls, as well as perks like private hot tubs and fireplaces.
Other amenities include:
  • Changing tables, baby monitors, and highchairs
  • Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
  • Bathrooms with designer toiletries and bidets
  • 42-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Private yards, wardrobes/closets, and heated floors

Similar properties

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4.8 out of 10, 13 reviews
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Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Dial-up internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (EUR 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 12
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 24-hour pool access
  • 5 hot springs
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Designer stores
  • Ecotours
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Lazy river
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Private wine tours
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Vineyard
  • Waterslide
  • Wine tasting room
  • Wine tours
  • Winery
  • Winery release events

Family friendly

  • 2 indoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Musical instrument
  • Playground
  • Pool gate
  • Pool toys
  • Private plunge pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 5 hot springs
  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 59 ºF
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (13 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Hospital bed
  • Lever door handles
  • Low-height bed (13 inches high)
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable bathtub seat
  • Portable hoist available
  • Portable shower seat
  • Sign language-capable staff
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (11 inches wide)
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Day bed
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • King sofa bed
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • CD player
  • DVD player
  • DVR
  • iPod dock
  • MP3 dock
  • Netflix
  • Pay movies
  • Private plunge pool
  • Smart speaker
  • Streaming services
  • Video game console

Food and drink

  • Blender
  • Champagne service
  • Chef service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Griddle
  • Ice maker
  • Kitchen
  • Kitchen island
  • Lobster/crab pot
  • Minibar
  • Mixer
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Rice cooker
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven
  • Waffle maker
  • Wet bar

More

  • 5G smartphone data speed
  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 5:00 AM

Check-out

Check-out before 8:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night
  • Administrative fee: EUR 1.5 per person, per night
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 5:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 15.0 per day
  • Service fee: EUR 10
  • Hosted evening meal: EUR 12

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number L91325017M

We should mention

24-hour pool access
Hot springs access available from 6:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

VH EUROSTAR TIRANA HOTEL CONGRESS
VH Eurostar Tirana Hotel Congress Venere Spa
VH Eurostar Tirana Hotel Congress & Venere Spa Hotel
VH Eurostar Tirana Hotel Congress & Venere Spa Tirana
VH Eurostar Tirana Hotel Congress & Venere Spa Hotel Tirana

Frequently asked questions

Does VH Eurostar Tirana Hotel Congress & Venere Spa have a pool?

Yes, this property has 2 Indoor pools and outdoor pool access. Pool access is available 24 hours a day.

Is VH Eurostar Tirana Hotel Congress & Venere Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at VH Eurostar Tirana Hotel Congress & Venere Spa?

Self parking is available for EUR 10 per night. Limited spots are available.

What time is check-in at VH Eurostar Tirana Hotel Congress & Venere Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–5:00 AM for a fee.

What time is check-out at VH Eurostar Tirana Hotel Congress & Venere Spa?

Check-out is at 8:00 AM. Late check-out is available for a fee (subject to availability).

Where is VH Eurostar Tirana Hotel Congress & Venere Spa located?

This family-friendly Tirana hotel is located near the airport, within a 15-minute walk of Ministry of Justice, Skanderbeg Square, and Ministry of Defense. New Bazaar and Toptani Shopping Center are also within 15 minutes.

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VH Eurostar Tirana Hotel Congress & Venere Spa Reviews

Reviews

5.6
Rating 10 - Excellent. 20 out of 131 reviews
Rating 8 - Good. 24 out of 131 reviews
Rating 6 - Okay. 24 out of 131 reviews
Rating 4 - Poor. 23 out of 131 reviews
Rating 2 - Terrible. 40 out of 131 reviews

6.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ervis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Feb 2024

6/10 Okay

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent Stay

A pleasent stay in a nice hotel with friendly and helpfull staff ,room was very clean ,the only problem was the A C control on the wall was broken and needs fixing but did not upset my stay.
Stayed 3 nights in Jun 2024

2/10 Terrible

xheni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty place. We stayed there for 5 days and they never cleaned the room or changed the sheets and the towels. . Staff was rude and not helpful. They charged us extra per person at the hotel plus no TV or pillows. If you needed them you had to pay 4 euros per pillow and per tv per day per person. Horrible service
Stayed 5 nights in Sep 2022

6/10 Okay

Enite Young

Disliked: Staff & service, room comfort
The sheets from the duvet didn't look clean. I had to ask for it to be changed. Food (breakfast) was quite good. Air conditioning was deliberately turned off at intervals leaving me in discomfort. The spa and indoor pool was supposed to be free with hotel reservations but there is additional cost of €8 for a kit (bath robe, towels and slippers) all of which will be returned for another person to use. Advertising free access to spa and pool for guests is deceptive since there is additional charges. The aim is extra charge and not hygiene because the kit is to be reused. No entertainment from TV as this will require additional €6 per day The Receptionist is very rude and aggressive. Delights in talking down on guests. We arrived and they attempted to seize our passports as caution. Taxes are not one off. It is calculated per day per guest. This was not made clear from the start In all, it was a bad experience as they focus on making money while trying to give very little. The comfort of guests is not important to them
Stayed 3 nights in Apr 2023

6/10 Okay

Helle Sylvest

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

God beliggenhed

Fin central beliggenhed. Lidt nedslidt, der er igangværende håndværkere på stedet. Bruser virkede ikke optimalt, ophæng var gået i stykker ligeledes switch knappen til oven brus. Aircondition holdt ikke tp. Varmen kørte op i løbet af natten. Fantastiske senge og dejligt sengetøj/dyner. Fik defekt el-kedel uden mulighed for at bytte. Ok morgenbuffet, a la carte i restauranten er skøn, gode vine. Hjælpsom personale. Vær opmærksom på ekstra betaling for overnatning og byskat der kan variere alt afhængig af købs aftale (fra 3 til 50 €) Spa er ekstra 10€ pr dag pr person. Dejlige store værelser.
Stayed 3 nights in Aug 2024

4/10 Poor

ANNE MARIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel qui ne mérite pas ses étoiles. La propreté laisse à désirer. Il suffit de lever la tête dans la douche et voir du calcaire comme je n’ai jamais vu. Même dans les parties communes des trous au plafonds et de l’eau qui gouttait…. Pour la piscine il faut payer en plus 10€/pers…… Très très déçu
Stayed 2 nights in Jul 2024

10/10 Excellent

Sptim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlich
Stayed 1 night in Jul 2024

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fantástico, con excepción del wifi que no funcionaba en la habitación.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness

Good value overall

All staff were very friendly and helpful. Rooms could do with a little updating. The T.V. did not work as it had not been connected properly. Air conditioning worked only one night of my 3 night stay even though I requested at reception for it to be looked 3 times.
Stayed 3 nights in Jun 2024

6/10 Okay

Ali Yasar

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

OK hotel, ikke noe mer.

Oppholdet i seg selv var OK, men har utbedringspotensialet. Dårlig frokost, kunne vært bedre vasket i rommene og de har ingen treningsrom.
Stayed 3 nights in May 2024

4/10 Poor

Baptiste

Disliked: Cleanliness, staff & service, property conditions & facilities

En stor skuffelse

Fortjener ikke 4 stjerne, frokost var knapt ok ( dårlig valg på buffet og bord var ikke rent) svømmebasseng mangler mange fliser og spa område var ikke så rent og se ikke så pent. Fliser i baderom er veldig glatt etter dusje. Deposit ved sjekk in er krevd i kontant👎 Det var ikke mulig å bruke tv og safe.
Stayed 3 nights in May 2024

6/10 Okay

Cristina

Liked: Cleanliness, staff & service

Necesita mantenimiento. Mala impresión.

Podría mejorar mucho. Las instalaciones son adecuadas, pero el mantenimiento es pésimo. En la habitación el control del a/c estaba roto, el enchufe junto a la cama también, la ventana no se podía abrir,... cosas de ese estilo. Me equivoqué cogiendo media pensión porque la comida en Albania es muy buena y barata, pero en el hotel no podías elegir (había lo que había) con un vaso de agua y sin postre. La ubicación no es superideal, pero está bien, el barrio lo tiene todo. Lean la letra pequeña! Entre lo que dice hotels.com y lo que te encuentras hay diferencias.
Stayed 4 nights in Apr 2024

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die innere Stadt ist zu Fuß zu erreichen
Stayed 3 nights in Apr 2024

10/10 Excellent

cleto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soggiorno tranquillo e confortevole. La descrizione della struttura rispecchia la realtà
Stayed 2 nights in Apr 2024

8/10 Good

Corrado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buon Hotel

Buon Hotel, ottimo rapporto qualità prezzo
Stayed 2 nights in Apr 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're into casino-level accommodations and enjoy the smell of constant cigarette smoke, cafeteria-level food, and cheaply built rooms--then this is your place! PLEASE, do yourself a favor and pay a little bit more and get FAR more. Far more comfort, amenities, service, cleanliness and security. This hotel is dirty and unkept and run by a bunch of teens who know and care very little about service. NO water in room, no coffee/tea in room, TV and phone both broken, and breakfast was tang juice and processed cheese and sausages. It was so unbearable, I checked out a day early with no refund!
Stayed 2 nights in Apr 2024

6/10 Okay

ROBERTA

Disliked: Staff & service, amenities, property conditions & facilities
Avrei scelto un altro hotel se avessi saputo che per entrare in piscina chiedono 10€ a persona per un kit spa, almeno segnalarlo, ovvero oltre al costo della tariffa resort, anche un kit psa, per il resto, colazione nella media, no acqua in camera, non servizi di un 4 stelle, posizione a 10 minuti dal centro
Stayed 3 nights in Apr 2024

6/10 Okay

Naim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le sauna est salle et l eau n est pas propre. Il n’y a pas de parking malgré que c est noté sur le site de réservation. En plus ils m’ont fait payer le parking avoisinons 10 euro alors que ce parking coûte 4 euro. Arnaque de 6 euro
Stayed 1 night in Apr 2024

4/10 Poor

sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La zona era particolarmente centrale, a circa 10 minuti dal centro. Circa 5 posti gratuiti davanti l' hotel, mentre il resto è a pagamento 10€ al giorno. Personale abbastanza cordiale e colazione continentale abbastanza abbondante. Le cose non chiare sono le seguenti: dovevamo pagare la differenza della tariffa resort e ci hanno imposto il pagamento in valuta locale con valore di cambio nettamente superiore al reale (il cambio ci è costato circa 15 euro in più x 3 notti). Il deposito cauzionale non è stato accettato con carta, fortunamennte abbiamo fatto presente che non avevamo contanti e come cauzione hanno preso il passaporto. Ultima cosa, ci hanno mandato nell' albergo di fronte e non nella struttura vista su Expedia ed infatti le stanze erano diverse e non vi erano nemmeno le pantofole (indicate nella prenotazione). Molto da rivedere ma soprattutto Expedia dovrebbe verificare meglio le condizioni delle strutture.
Stayed 2 nights in Mar 2024

10/10 Excellent

Muhammad rizwan

Liked: Staff & service, room comfort
It was good experience overall Customer service great Spa access was tricky Needed to pay €10 for towels To use spa It is advertised free
Stayed 2 nights in Mar 2024

6/10 Okay

cristiano

troppi particolari da cattiva manutenzione. Nel corridoio aperture nel muro non finite. In camera la vasca perde acqua, la doccia perde, l'asse del bagno è più piccola del water, il riscaldamento fa un rumore come il vento in montagna e non cè un cavatappi per la birra o il vino.
Stayed 3 nights in Mar 2024

8/10 Good

RICARDO ANGELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado

Bem localizado na vibrante cidade a sul dos balcãs, com um excelente serviço de bar e restaurante
Stayed 2 nights in Feb 2024

2/10 Terrible

Nebih

Disliked: Cleanliness

Avoid this place

Terrible stay air con not working jacuzzi was not working bedsheets dirty Reception very unprofessional and rude service I asked to leave the room to cancel the booking they refused to give me money back Its nothing like what is says on the advert
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

Very bad experience , never return worsth hotel i ve seen when you arrive they collect daily 25 eur per person beware Reception very rude person not all but some of them Cleaning very bad
Stayed 8 nights in Jul 2023

6/10 Okay

Raffaella

Disliked: Property conditions & facilities, room comfort

Da migliorare.

La struttura ha del potenziale ma va migliorata. La vasca in stanza aveva il bocchettone di aspirazione senza protezione e pertanto era inutilizzabile, la spa era abbandonata a se stessa con persone che si tuffavano nella piscina e tiravano i cuscini dei divanetti. Peccato!
Stayed 1 night in Aug 2023