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"Reception is a small desk in the corner with one employee. Took over 30 minutes to check in. Then they gave me a twin bed room when I reserved a full. 10 more minutes at reception to get moved. Told that parking is beneath the building so I pulled into an unfinished parking garage. As I left the attendent said it was the wrong place. Then proceeded to charge me an hour parking when I was there two minutes. The correct garage was also unfinished and someone blocked me in after I found a place amongst the debri. No sign of an elevator or exit signs so we had to lug our luggage through the costruction site till we found a way out. Wall shaking jackhammer noise all afternoon. No oulets near the bed. No exhaust fan in the bathroom. Room lighting was impossible to figure out. Breakfast was no better. The scrambled eggs were indeible, looked like they made them last week. The coffee machine broke down three times while we were there. No real juice, only flavored sugar water. The rest of the buffet was no better. Came in in the afternoon and there were two secutity guards, both on their phones. No joke, I actually waved my hand in front of the face of the one sitting near the door, and he didn't even look up. The elevators are door key activated and my wife had the key, so I asked someone working in the lobby where the stairs were. They told me there were no stairs. I asked someone else who took me into the staff only area to a staircase. At my floor there was no handle on the door."

"Luxury room was very spacious with a king size bed plus a sofa bed for a 3rd person or 2 kids. Shower was good and separate toilet was an added convenience. Sockets and USB charging was plentiful. Kettle, coffee maker and small fridge were great. Location is a little out of town but no more than 20min walk into the city centre with many cafes and stores on the way. Taxi rank just on the corner and mall opposite. Breakfast was a let down, they serve from 7.30 to 11 but even at 8.30 many things had run out including tea bags! Good job i wasn’t paying extra or I would have been really annoyed."

"Superb location - close to many of the main tourist sites"

"Very convenient location, near city centre & sights. Good size rooms, decent breakfast & great rooftop bar for food & drinks."

"Amazing stay - room was very new/updated and spacious, staff very helpful, food delicious"

"Professional Staff, free parking, delicious food for breakfast, lunch and dinner."

"Loved my stay here , the staff were super attentive and courteous.. the location was okay … not much around or at least I didn’t explore the area around … "

"This hotel was basic but went above and beyond what we expected. It was perfectly clean with large rooms and a good sized bathroom. All soaps and shower gels were included in the room. There is a mini fridge with multiple bottles cold water on arrival while also being offered bottles upon check in. We only stayed here for a night for a stop over in Albania but was perfect location from the bus stop from the airport and easy location for onward travel. Only downside was the hotel was a little noisy. The walls seemed to be very thin."

"Highly recommend!"