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Top Tirirical Hotel Reviews

Hotel Luzeiros São Luis

6/10 Okay

"We had to change the room because it wasn’t cleaned. The air conditioning is a little bit updated with smell in the room. Staff friendly and helpful"

Soft Win Hotel São Luis

6/10 Okay

"Checking in was the most horrendous experience I’ve ever dealt with in my life they took copies of my drivers license credit card passport made me fill out numerous documents and I’ve already prepaid for the room absolute terrible customer service. Also the bed had no blanket sheet only and two very small pillows nice clean place, but the amenities were horrible and the customer service is worse. I would not recommend it if you were an American or any foreigner. "

Hotel Ilha Costeira

4/10 Poor

"The property was generally okay, the room compact but functional. The shower was luke warm at best. Our main complaint was on checkout. As we had a late flight we asked if we could have a late checkout but an instant response without checking was no, the room is already allocated. We asked if we could sit by the pool after checkout and the instant response was "no way". After asking to speak to the manager, we where permitted to sit in the rooftop pool area (that was otherwise empty)."

PraiaBella Hotel

2/10 Terrible

"Our trip to São Luís was unexpectedly interrupted after the airline cancelled our flight, making it impossible for us to fly to Brazil and arrive on the date of our reservation. As soon as we learned we wouldn’t be able to make it, we tried calling the hotel several times, but couldn’t reach anyone. Hotels.com also spent over a day attempting to contact the property on our behalf, without any success. After check-in time, we were informed that the hotel did not authorize any flexibility — no date change, no credit, no acknowledgment of the situation — and we were charged the full amount. We fully understand that our booking was non-refundable, and we weren’t expecting special treatment — just a bit of empathy or basic customer support. What left us most disappointed wasn’t the policy itself, but the complete lack of communication. We genuinely tried to sort things out, and all attempts (ours and Hotels.com’s) went unanswered. We still plan to visit São Luís soon, but after this experience, we’ll definitely be staying somewhere else — ideally somewhere that shows at least a minimum level of customer service and consideration for guests dealing with unexpected travel issues."

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Top Tirirical Hotel Reviews

Hotel Luzeiros São Luis

Soft Win Hotel São Luis

Hotel Ryad Express

Stop Way Hotel São Luís

Brisamar Hotel & SPA São Luís

Hotel Ilha Costeira

PraiaBella Hotel

Litoranea Praia Hotel

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Hotels near popular São Luís Attractions

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Change your mind

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Top Tirirical Hotel Reviews

Hotel Luzeiros São Luis

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Hotels near popular São Luís Attractions

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