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"This was our 3 rd sty at this hotel in 3 months . just loved it . The staff the pool , the great burger lab at the pool . Comfy beds , water everyday , a fridge and very helpful staff . Only complaint was the man who worked at the coffee and I understand this is not managed by the hotel ."

"The price for my stay was very nice for the hotel room. It does seem safe although there are stairs. Not recommended for handicapped people or physically disabled people. Surprisingly, the location is quiet unless if you have loud people in adjacent room. If that's the case, the walls are very thin. Considerable ampount of food and dining options if without transportation since the Bangi Complex Shopping is right there. The facilities are clean enough. No bugs except after rain you will see a cockroach or two in the room. Transportation: if you don't have your own vehicle, you will need GRAB or MAXIM. MAXIM isn't the best so in Bangi, GRAB is better to have. OK, good luck finding the room/front desk. Better to go into the mall. They have to do a better job with directions to the place to stay. There are three names to the hotel. Trial and error. Minor problem if any. I had to ask Orbitz. Get a receipt for your deposit because, no disrespect meant, when you ask for a receipt, get one. I was put off three times over three weeks. Make sure you know what you are to pay because I was asked to pay more AFTER my internet stopped functioning and was lied to when three different people from staff said that it would be paid but it seemed as if it was stopped after 10 days because the manager found out that I had paid a good price that they placed in Orbitz so it's BAD BUSINESS asking paid customers to pay more, as if the internet isnt an amenity advertised. I wouldn't return."

"The staff are very welcoming and efficient, especially Hazila. She is very attentive and helpful "

"I have a great night here. Thank you for the hospitality especially to the staffs that really helpful during my check in and check out. "

"Good environment "

"Cleanliness is excellent 👌 , service excellent.very recommend "

"A nostalgic place for me since the the time the property was owned by Hilton, then Royal Adelphi and now Royals Chulan."

"The property is pretty run down already, not worth for the price paying for it. The only plus point is near a train station."

"Clean, and good friendly staff just to make it effert about the extra Tea or coffee n sugar "