Search Chalets in Tlalnepantla de Baz

There’s not enough words to describe how incredible the staff at the hotel made us feel. Although we traveled for different reasons, our wedding anniversary fell within the days we stayed at the hotel. We mentioned it during our check in and what happened next, left us speechless (and a little teary-eyed). They took it upon themselves to give us a couple of back-to-back surprises, not to mention that the overall treatment they afforded us was way above average — it was amazingly warm and...

The Zocalo Central was amazing. Free abundant breakfast at the charming rooftop restaurant plus hearty snacks and beer 24/7. The room was quiet and beautiful. The location perfect for seeing the historic center and all kinds of shopping. We found some of the front desk staff to be somewhat disdainful. We were not asked to open a spending account upon check in when we paid for the entire trip which resulted in our laundry being held hostage at 10 PM because we didn’t have “credit”. The lady...

Nice mall and good restaurants

Se supone que me tenían que dar 15 dólares por habitación por la promoción de mi tarjeta dorada nunca pasó la comida en el restaurante fue pésima nunca nos dieron los vales para utilizar ahí en el hotel nos dejaron una sola botella de agua nunca me resolvieron y me hicieron mandar mail perdiendo en tiempo de mis vacaciones

Great location, in walkable distance to all major attractions. Very safe, very clean.

Beautiful property and friendly staff. The location offers an amazing vantage point to observe or interact with history, and history in the making, in this vibrant mega-city. Enjoyed 4 nights very much and would be pleased to return in the future.

Loved this hotel, it is nearby places so you can go walking and enjoy the view. Very clean

Would definitely stay here again

Breakfast was fantastic. It was fresh. It was very clean.

Great place to stay near everything

Absolutely beautiful property. The staff were incredibly helpful and friendly. The area is in the most beautiful and safe part of Mexico City. My only complaint about this hotel was that despite the high nightly price, they still try to get you to “upgrade” your room and pay a even higher nightly fee to get a room with a view, breakfast, and access to their rooftop lounge that is not available to all guests without this upgrade or an access fee. Overall great experience though

The only issue was the service they offer for premium guests on the 12th floor, the staff was not too helpful and or friendly.

Tengo que agradecer al eficaz staff que me atendió. Nosotras visitamos de Oregon y la atención iba bien hasta… la primer noche que se descompuso el A/C pero inmediatamente me movieron de cuarto a una mejor habitación y estaban siempre al pendiente que estábamos bien. Son muy atentos y muy amables los botones. El restaurante es muy bueno , el buffet desayuno también! Y la zona de business de lo más tranquilo, relajante y delicioso desayuno. La alberca super agradable de lo máximo con vista al...

The queen room was enough for my husband and I. If you have kids I would recommend the bigger rooms. The room key works with all the electricity in the room so if the key is not in the holder A/C , electricity sockets and light do not work. SOMETHING IVE NEVER EXPERIENCED BEFORE IS. Everyday ! They did your bed every single day! EVERYDAY! We came home to a neatly done bed. They catered to our F1 weekend and even left us a small gift for el dia de los muertos. I LOVED the location of the hotel...

Great location. The accommodations were super and service was excellent. The bar tender Michelle was wonderful and provided us with great information of the local area and amenities.

As a mom traveling alone with my two young adult daughters, this place was a safe, comfortable and conveniently located to explore around the Zocalo area. The hotel personnel was super welcoming and helpful. The hotel itself was modern and the room was very clean. Soft beds, pillows and down white comforters. Complimentary waters, sodas, juices, and mineral waters, restocked daily. It was our home away from home for 7 nights. Planning our next vacation to CDMX and staying here at Hotel...

Excellent staff and service, easy communication English to Spanish!