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"The staff is amazing. Is not so close from the city but there is public transportation (just check the times), the mall is close by and a lot of shops there. "

"Bilingual staff, clean rooms, great restaurant in hotel with traditional German food, great breakfast "

"Great location between the castle and the marketplace. Friendly staff and a comfortable room. I added breakfast and was glad I had - a nice continental selection with some hot food too."

"Lovely Hotel in a very nice location"

"More than perfect, and it was a positive expirience "

"Great property in nice location. Very unique to be able to stay in an old palace style hotel. "

"The hotel is a good walkable location for accessing the town center and Schloss. Staff and check in were excellent. The rooms were spacious, modern, well decorated, and clean. The mattress and bedding were very comfortable. The parking garage was inexpensive and there was plenty of spaces. That is the good. It was a hot June weekend and a key criteria for choosing a hotel was an AC cooled room. Outside during the day, it was 32 centigrade. The room at check in was close to 30. When we returned in the evening the outside temperature was 24 centigrade. The room was still close to 30. We turned on the AC, all it did was blow warm air. Front desk was not able to assist. We were forced to sleep in a hot room that never cooled over the course of the night. Cooling should be based on room temperature and occupancy, not outside temperature."

"The customer service was outstanding! Very friendly and a beautiful hotel."

"Okay "