Mercure Tokyo Hibiya in central Tokyo blends modern comforts with city energy. Guests can work out at the fitness center, dine at the restaurant, or relax with drinks at the bar. The hotel offers in-room WiFi, and multilingual staff help explore Tokyo's attractions.
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from July 1 2026 to September 30 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 4800 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the fitness facility
Frequently asked questions
Is Mercure Tokyo Hibiya pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mercure Tokyo Hibiya?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyo Hibiya on 18 June 2026 start from AED 737, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Mercure Tokyo Hibiya doesn't offer parking.
What time is check-in at Mercure Tokyo Hibiya?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Mercure Tokyo Hibiya?
Check-out is at 11:00 AM.
Where is Mercure Tokyo Hibiya located?
Located in Chiyoda, this hotel is within 1 mi (2 km) of Hibiya Park and Tokyo Imperial Palace. Tokyo Tower and Suitengu Shrine are also within 3 mi (5 km). Shimbashi Station is only a 3-minute walk and Uchisaiwaicho Station is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.2
Amenities
9.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 77 out of 121 reviews
10 - Excellent
77
Rating 8 - Good. 25 out of 121 reviews
8 - Good
25
Rating 6 - Okay. 15 out of 121 reviews
6 - Okay
15
Rating 4 - Poor. 1 out of 121 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 121 reviews
2 - Terrible
3
Reviews
Verified
10/10 Excellent
Don
17 January 2026
Liked: Cleanliness, staff & service, amenities
Clean room kinda small, helpful staff, secure rooms, quiet, close to subway.
Great place to stay for our first time in Tokyo Shim Bashi station was very close for us to get around. There’s also restaurants everywhere. The bar and restaurant on the property served good food and drinks. Breakfast was nice as well. Staff was hospitable. We didn’t have any problems. Would definitely return
We loved staying at this hotel - the location was excellent and there were so many restaurants nearby!
Natalie
Stayed 1 night in Sep 2024
Verified
8/10 Good
Heidrun
12 April 2026
The rooms were very small, not ideal for a stay of more than a couple of days as there is not enough room to unpack or stow your clothes. However it is ideally situated for Ginza which is a 10-15 min walk away, depending which part you want to go to. Staff was helpful, evening meak in the restaurant was good, as was service. The only reason I would not want to stay there again is the room size and nowhere to out your clothes.
We can not recommend this hotel more. From the location to the very personable and friendly treatment by all hotel staff to the lovely decor. Would absolutely go back!
My partner and I loved all the food options. Both the breakfast and dinner was fantastic. Incredibly close to the subway. The staff were incredibly accommodating and all spoke English as well. Would highly recommend this hotel. We will definitely be staying here again in the future!
Darragh
Stayed 2 nights in Nov 2024
Verified
6/10 Okay
Michel
10 October 2024
Location is great. Price is expensive as is all of Japan. Room is very small (Tokyo Standard) - Staff were very nice but as expected for this price.
We recently stayed at this property as family of three , with our 7 years old daughter. The location is very convenient with so many different dining options. Walking distance to Shimbashi station and Ginza.The room is somewhat reasonable for Tokyo size. Perhaps more suitable for couple instead of family with kids. We have enjoyable stay in this hotel.
Staff were very helpful and polite, answered any questions you had. Cleaning staff were on point. Rooms come with all amenities, and are replaced daily. I mean all amenities, not like many other hotels where its only a toothbrush, shampoo, conditioner, body wash. Everything, razor, face lotions, body lotion. Actually, just no shaving cream oddly enough. But overall excellent - cannot hear neighboring rooms, only while people were in hallways, but once in rooms I could not hear a thing.