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Palace Hotel Tokyo

5.0 star property
A peaceful sanctuary in downtown Tokyo offering French dining at ESTERRE, spa treatments, and views of the Imperial Palace East Gardens.

Choose dates to view prices

Palace Hotel Tokyo offers a tranquil escape beside the Imperial Palace East Gardens. Shop on-site, savor French cuisine at ESTERRE, or relax with yoga and massages. Enjoy free WiFi and attentive service from a multilingual staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
The current price is AED 2,654
AED 3,357 total
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room with Balcony

Balcony view

Deluxe King Room with Balcony

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Balcony view

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite Room

Executive Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Executive Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Garden Suite Room

Garden Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Garden Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Chiyoda Suite Room

Chiyoda Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Chiyoda Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Park Suite

Living area | LCD TV, DVD player, pay movies

Park Suite

  • Sleeps 2

View all photos for Palace Suite

Bathroom | Separate tub and shower, rainfall showerhead, free toiletries

Palace Suite

  • Sleeps 2

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

  • Sleeps 3

View all photos for Park Suite

Park Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Park Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

  • Sleeps 3

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 2

View all photos for Club Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

  • Sleeps 3

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

  • Sleeps 3

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

  • Sleeps 2

View all photos for Premier Suite King

Premier Suite King | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite King

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Park view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Suite Twin

Premier Suite Twin | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite Twin

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Premier Suite King

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite King

  • Sleeps 3

View all photos for Premier Suite Twin

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite Twin

  • Sleeps 3

View all photos for Garden Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Garden Suite

  • Sleeps 2

View all photos for Executive Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Chiyoda Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Chiyoda Suite

  • Sleeps 2

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room with Balcony

  • Sleeps 3

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About the neighborhood

Located in Chiyoda, a neighborhood in Tokyo, Palace Hotel Tokyo is near a metro station. Shoppers can check out Urayasu Fish Market, while everyone can enjoy the natural beauty of Wadakura Fountain Park and Imperial Palace East Gardens. Museum of the Imperial Collections and Marunouchi Building are two other places to visit that come recommended. Visit our Tokyo travel guide
Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • Tokyo, Japan
    Kokyogaien National Gardens
    1 min walk - 0.1 km
  • Imperial Palace, Tokyo.
    Imperial Palace East Gardens
    3 min walk - 0.3 km
  • Marunouchi Skyscrapers in evening : Marunouchi building.
    Marunouchi Building
    6 min walk - 0.6 km
  • Tokyo International Forum
    Tokyo International Forum
    11 min walk - 0.9 km
  • Tokyo Imperial Palace featuring a garden and a lake or waterhole
    Tokyo Imperial Palace
    12 min walk - 1.0 km

Getting around

  • Otemachi Station
    1 min walk
  • Tokyo Station
    6 min walk
  • Haneda Airport (HND)
    41 min drive

Restaurants

  • ドトールコーヒーショップ
    3 min walk
  • カレーショップ C&C
    4 min walk
  • DEAN & DELUCA
    3 min walk
  • Starbucks
    4 min walk
  • Marunouchi Base
    5 min walk

About this property

Palace Hotel Tokyo

Luxury boutique hotel near Imperial Palace East Gardens
Located close to Wadakura Fountain Park and Museum of the Imperial Collections, Palace Hotel Tokyo provides a grocery/convenience store, a terrace, and shopping on site. Treat yourself to a manicure/pedicure, a body treatment, or a body scrub at Evian Spa Tokyo, the onsite spa. The on-site French cuisine restaurant, ESTERRE, offers lunch and dinner. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and conference space.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), a porter/bellhop, and tour/ticket assistance
  • A front-desk safe, meeting rooms, and concierge services
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 284 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Rainfall showers, separate tubs/showers, and bidets
  • LCD TVs with premium channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: JPY 6,900 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 40000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6900 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at Palace Hotel Tokyo?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on 7 March 2026 start from AED 2,654, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Hotel Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 3300 per night. Valet parking is available for JPY 4300 per night.

What time is check-in at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Palace Hotel Tokyo?

Check-out is at noon.

Where is Palace Hotel Tokyo located?

Located in Chiyoda, this luxury hotel is within a 10-minute walk of Imperial Palace East Gardens, Museum of the Imperial Collections, and Wadakura Fountain Park. Masakado Kubizuka and Marunouchi Building are also within 10 minutes. Otemachi Station is only a 2-minute walk and Nijubashimae (Marunouchi) Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Hotel Tokyo Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 891 out of 1004 reviews
Rating 8 - Good. 82 out of 1004 reviews
Rating 6 - Okay. 15 out of 1004 reviews
Rating 4 - Poor. 8 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

Reviews

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite stay in Tokyo! Amazing service and such a beautiful room and amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms. Super clean
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely attentive and helpful. I had injured myself on my trip so they were very accommodating in helping with my bags and organising taxis.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Our room was beautiful, very clean and comfortable! The staff couldn’t have been more courteous and attentive. We would come again on our next visit to Japan.
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, property and views are beautiful and serene in the middle of Tokyo, Highly recommended.
Stayed 4 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Soooooo beautiful and the service was impeccable! Great location too!
Stayed 5 nights in Nov 2025

10/10 Excellent

Athanasios

Liked: Cleanliness, amenities, property conditions & facilities
If I could rate it even higher I would…Not only the hotel is on an excellent location, it offers great facilities and the most amazing service. We re definitely going back.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
room very clean and staff helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and the staff takes good care of its guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all pleasant and spoke solid English. The rooms were clean. The breakfast buffet had a wide variety of food selection. The hotel had a lot of amenities.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful 5 star hotel with service to match and kind staff that looks after your every wish/need; Plenty of breakfast choices in buffet; Walk to Tokyo Station and Ginza is 30” walk or 10” cab ride; Jaw dropping beautiful views of park;
Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best in Tokyo

The ammenities and service were excellent. Highly recommended.
Stayed 3 nights in Oct 2025

8/10 Good

Taral

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel in Best Location
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well situated for getting around Tokyo and particularly if shopping. The staff were excellent and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Majella O

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel with the kindest staff. Made our honeymoon so special. Beautiful, clean hotel throughout.
Stayed 2 nights in Jul 2025

10/10 Excellent

nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the middle of Tokyo close to the Palace. Rooms are big and well equipped. The service is incredible!!! Lovely place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful place, and close to lots of local attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Great location, staff service and command of English, good variety of breakfast at Grand Kitchen and excellent food at Esterre. Very enjoyable stay.
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with multiple dining options, great location and excellent staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Arian

Liked: Cleanliness, amenities, property conditions & facilities
Very good gym Very friendly Very good rooms Concierge not so good
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location and view were incredible.
Balcony view
Balcony view
Breakfast view
Stayed 2 nights in Apr 2025

10/10 Excellent

Annalise Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service beautiful hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Elsayed

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent facilities and staff.
Stayed 4 nights in May 2024