Skip to main content

Sutton Place Hotel Ueno

2.5 star property
Travelers find a peaceful haven in Tokyo's vibrant center at this welcoming hotel near Ueno Park, with secure luggage storage and reliable connectivity.

Choose dates to view prices

Sutton Place Hotel Ueno in central Tokyo offers easy access to Ueno Park and Sensoji Temple. Guests enjoy the convenient location and practical amenities like laundry facilities and in-room WiFi, ensuring everyone stays connected throughout their visit.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 4

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Bidet
Shower/tub combination
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Bidet
Shower/tub combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Bidet
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Bidet
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Sofa bed - twin
Free extra futon mattress
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Twin Room

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Standard Twin Room

  • Sleeps 2

You may also like

Ad
2 bars/lounges

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

Minato
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,939 reviews
The price is AED 736
AED 938 total
19 Jan - 20 Jan
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

About the neighborhood

Map
7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005

What's nearby

  • Ueno Park - 3 min walk - 0.3 km
  • Ueno Zoo - 7 min walk - 0.7 km
  • Ameyoko Shopping District - 7 min walk - 0.7 km
  • Tokyo National Museum - 8 min walk - 0.7 km
  • Sensoji Temple - 19 min walk - 1.6 km

Getting around

  • Inaricho Station - 7 min walk
  • Keisei-Ueno Station - 9 min walk
  • Narita Intl. Airport (NRT) - 79 min drive

Restaurants

  • ‪晴々飯店 - ‬1 min walk
  • ‪恵園 - ‬2 min walk
  • ‪おわん - ‬2 min walk
  • ‪元長 - ‬2 min walk
  • ‪祥龍刀削麺荘 上野店 - ‬1 min walk

About this property

Sutton Place Hotel Ueno

Hotel near Ueno Park
Close to Ueno Zoo and Sensoji Temple, Sutton Place Hotel Ueno provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, smoke-free premises, and a vending machine
  • A front-desk safe
Room features
All 50 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch LCD TVs with digital channels
  • Communal kitchens, full-sized refrigerators/freezers, and microwaves

Similar properties

Exterior
Hotel New Ueno
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 661 reviews
The price is AED 247
AED 274 total
2 Feb - 3 Feb
Hotel New Ueno

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:30 PM - 8:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Frequently asked questions

Is Sutton Place Hotel Ueno pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Sutton Place Hotel Ueno?

Check-in start time: 4:30 PM; Check-in end time: midnight.

What time is check-out at Sutton Place Hotel Ueno?

Check-out is at 11:00 AM.

Where is Sutton Place Hotel Ueno located?

Located in Ueno, this hotel is within a 10-minute walk of Ameyoko Shopping District and Ueno Park. Sensoji Temple and Ueno Zoo are also within 1 mi (2 km). Inaricho Station is 7 minutes by foot and Iriya Station is 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sutton Place Hotel Ueno Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

8.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 88 out of 259 reviews
Rating 8 - Good. 93 out of 259 reviews
Rating 6 - Okay. 53 out of 259 reviews
Rating 4 - Poor. 20 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful
Stayed 6 nights in Nov 2025

10/10 Excellent

Stacey

Liked: Amenities, property conditions & facilities
Great hotel, quiet, clean and easy overnight from Narita airport.
Stayed 1 night in Sep 2025

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, good location, Great staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

CHUNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Close to Station
Stayed 3 nights in Sep 2025

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance.
Stayed 3 nights in Sep 2025

8/10 Good

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, a lot of dining options around area.
Stayed 5 nights in Jun 2025

6/10 Okay

Yiting

Liked: Amenities
Disliked: Cleanliness
The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.
Stayed 5 nights in Dec 2025

6/10 Okay

Christopher

Disliked: Property conditions & facilities, room comfort
This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and the room was nice.
Stayed 3 nights in May 2024

6/10 Okay

Yau

Liked: Cleanliness, staff & service, amenities
The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Levy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is very comfortable to stay
Stayed 1 night in Jul 2024

8/10 Good

wing hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good location. Within 5-10 mins from Ueno JR station
Stayed 3 nights in Dec 2024

10/10 Excellent

まりな

Liked: Cleanliness, staff & service, property conditions & facilities
was very happy with the service by staff at Sutton Place Hotel Ueno.
Stayed 1 night in Oct 2024

8/10 Good

riley

Liked: Staff & service, property conditions & facilities, room comfort
Good stay, just the occasional japanese bug
Stayed 1 night in Feb 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, perfect bedding
Stayed 1 night in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

business travel

Very clean, that's it.
Stayed 1 night in Jan 2025

8/10 Good

Kai Kwong

Liked: Cleanliness, staff & service, property conditions & facilities

A fair place to stay

This is a affordable place to stay, it's location is good. It has high CP value. I recommend the hotel to remove the chair to save some space.
Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Liked: Amenities
It is a convenient hotel to stay in with a decent sized and comfortable double bed. It was reasonably priced for Tokyo
Stayed 1 night in Apr 2024

10/10 Excellent

Xuanyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the ueno area was very convenient and the subway is very near
Stayed 1 night in May 2024

10/10 Excellent

Pioray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 2 nights in Nov 2024

8/10 Good

Veerasit

Liked: Cleanliness, staff & service, amenities
Moderate price for good room size, walkable area, Check-in time at 16:30 is too late, no breakfast provided but lots of fast food restaurant in the area
Stayed 6 nights in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Road noise, and curtins let alot of light through but still i nice friendly place to stay
Stayed 1 night in Mar 2025