Skip to main content

The Prince Sakura Tower Tokyo, Autograph Collection

5.0 star property
A peaceful urban sanctuary with lush Japanese gardens near Tokyo's landmarks, where travelers can enjoy Italian dining and rejuvenating spa treatments

Choose dates to view prices

The Prince Sakura Tower Tokyo, near Tokyo Imperial Palace and Meiji Jingu Shrine, offers a tranquil escape with its serene Japanese garden. Travelers can shop on-site, dine at two Italian restaurants, work out in the gym, or relax with aromatherapy treatments at the spa.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
The current price is AED 1,438
AED 1,787 total
20 Mar - 21 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Deluxe Twin Room (Non-Smoking)+ Sauna Access

Deluxe Twin Room (Non-Smoking)+ Sauna Access | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room (Non-Smoking)+ Sauna Access

8.8 out of 10
Excellent
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room (Non-Smoking)+ Sauna Access

Down comforters, minibar, in-room safe, desk

Deluxe King Room (Non-Smoking)+ Sauna Access

9.6 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Down comforters, minibar, in-room safe, desk

Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking | Down comforters, minibar, in-room safe, desk

Corner King Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Junior Suite King Room, Non Smoking

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sakura Suite, Non Smoking

Sakura Suite, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV

Sakura Suite, Non Smoking

  • City view
  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Twin Room, Non Smoking +Sauna Access

Down comforters, minibar, in-room safe, desk

Junior Suite Twin Room, Non Smoking +Sauna Access

  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Deluxe King Room, Non Smoking +Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Deluxe King Room, Non Smoking +Sauna Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Tower Side Deluxe King Room, Non Smoking +Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe King Room, Non Smoking +Sauna Access

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Deluxe Twin Room, Non Smoking + Lounge/Sauna Access

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for [Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access

Down comforters, minibar, in-room safe, desk

[Executive Floor] Deluxe King Room, Non Smoking + Lounge/Sauna Access

10.0 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access

[Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Tower Side Deluxe Twin Room, Non Smoking, Tokyo Tower View + Lounge/Sauna Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for [Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access

Down comforters, minibar, in-room safe, desk

[Executive Floor] Tower Side Deluxe King Room, Non-Smoking, Tokyo Tower View + Lounge/Sauna Access

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Junior Suite Twin Room, Non Smoking + Lounge/Sauna Access

  • 53 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for [Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access

[Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access | Down comforters, minibar, in-room safe, desk

[Executive Floor] Junior Suite King Room, Non Smoking + Lounge/Sauna Access

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access

[Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access | Down comforters, minibar, in-room safe, desk

[Upper Floor] Deluxe Twin Room, Non Smoking + Sauna Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for [Upper Floor] Tower Side Deluxe Twin Room, Non Smoking + Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe Twin Room, Non Smoking + Sauna Access

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

[Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access | Down comforters, minibar, in-room safe, desk

[Upper Floor] Tower Side Deluxe Twin Room with Extra Bed (Non-Smoking)+ Sauna Access

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for [Upper Floor] Junior Suite King Room, Non Smoking + Sauna Access

Down comforters, minibar, in-room safe, desk

[Upper Floor] Junior Suite King Room, Non Smoking + Sauna Access

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access

[Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access | Down comforters, minibar, in-room safe, desk

[Upper Floor] Junior Suite Twin Room, Non Smoking + Sauna Access

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Combined shower/tub, free toiletries, hair dryer, bathrobes

InterContinental Tokyo Bay by IHG

Minato
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,001 reviews
The price is AED 1,304
AED 1,696 total
6 Apr - 7 Apr
InterContinental Tokyo Bay by IHG

About the neighborhood

Located in Minato, a neighborhood in Tokyo, The Prince Sakura Tower Tokyo, Autograph Collection is near a metro station and near theme parks. Tokyo Tower and Tokyo Imperial Palace are notable landmarks, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Tokyo Disneyland®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Map
3-13-1 Takanawa, Minato, Tokyo, Tokyo-to, 108-8612

What's nearby

  • 明治学院大学
    Meiji Gakuin University
    9 min walk - 0.8 km
  • A statue of Sawaki Kodo Roshi - Zen Master at Sengaku-ji temple in Tokyo Japan near Shinagawa Station.; Shutterstock ID 170780858
    Sengakuji Temple
    11 min walk - 0.9 km
  • Happoen Garden
    Happoen Garden
    14 min walk - 1.2 km
  • Shinagawa Prince Cinema
    5 min walk - 0.4 km
  • Koyasan Tokyo Betsuin Temple
    8 min walk - 0.7 km

Getting around

  • Takanawadai Station
    9 min walk
  • Shinagawa Station
    11 min walk
  • Haneda Airport (HND)
    30 min drive

Restaurants

  • 喫茶室ルノアール
    10 min walk
  • 麻布茶房
    11 min walk
  • 品川横丁
    10 min walk
  • 和食・酒 えん
    11 min walk
  • Executive Lounge
    12 min walk

About this property

The Prince Sakura Tower Tokyo, Autograph Collection

Luxury hotel near Tokyo Tower
Located close to Meiji Jingu Shrine and Tokyo Imperial Palace, The Prince Sakura Tower Tokyo, Autograph Collection provides shopping on site, a Japanese garden, and dry cleaning/laundry services. Indulge in a body treatment, aromatherapy, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • Free newspapers, a front-desk safe, and a 24-hour front desk
  • Wedding services, massage treatment rooms, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 288 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with jetted tubs and bidets
  • 50-inch flat-screen TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Similar properties

Restaurant
Shinagawa Prince Hotel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 4,809 reviews
The price is AED 524
AED 651 total
22 Mar - 23 Mar
Shinagawa Prince Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,175 for adults and JPY 2,875 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CILIEGIO
  • NADAMAN Takanawa Prime
  • SushiGinzaOnoderaNADAMAN

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Shopping

Family friendly

  • Free area shuttle
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3,584 square feet of conference space
  • Business center

Outdoors

  • Garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 1998
  • Local artist showcase
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 30, 2026, from 1-5 AM. All facilities that use power, including elevators and air conditioning will not be available during this time. Internet or WIFI will not be available from 1-11AM.
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from April 29 2026 to April 30 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from September 1 to July 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5175 for adults and JPY 2875 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 6 years old are not allowed in the sauna and hot tub, and children aged 6-12 are allowed with an accompanying adult of the same sex when using the facility.
For the comfort of guests using the public spa facilities, this property does not permit guests with tattoos to use the spa and pool.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 6 years old are not allowed in the hot tub
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Sakura
Prince Sakura Hotel
Prince Sakura Hotel Tokyo Tower
Prince Sakura Tokyo Tower
Prince Sakura Tower Tokyo
Sakura Prince
Tokyo Tower Sakura
Prince Sakura Tower Tokyo Autograph Collection Hotel
Prince Sakura Autograph Collection Hotel
Prince Sakura Tower Tokyo Autograph Collection
Prince Sakura Autograph Collection
The Prince Sakura Tower Tokyo, Autograph Collection Hotel
The Prince Sakura Tower Tokyo, Autograph Collection Tokyo
The Prince Sakura Tower Tokyo, Autograph Collection Hotel Tokyo
The Prince Sakura Tower Tokyo, Autograph Collection Japan

Frequently asked questions

Is The Prince Sakura Tower Tokyo, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Prince Sakura Tower Tokyo, Autograph Collection?

As of 18 March 2026, prices found for a 1-night stay for 2 adults at The Prince Sakura Tower Tokyo, Autograph Collection on 20 March 2026 start from AED 1,438, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per night.

What time is check-in at The Prince Sakura Tower Tokyo, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Prince Sakura Tower Tokyo, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Prince Sakura Tower Tokyo, Autograph Collection located?

Located in Minato, this luxury hotel is 2.3 mi (3.8 km) from Tokyo Tower and within 6 mi (10 km) of Tokyo Imperial Palace and Shinjuku Gyoen National Garden. Meiji Jingu Shrine and Tokyo Dome are also within 6 mi (10 km). Takanawadai Station is 9 minutes by foot and Sengakuji Station is 16 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Prince Sakura Tower Tokyo, Autograph Collection Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean room, great staff who are very welcoming and helpful. The ability to leverage the executive lounge was an excellent touch.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DAISUKE

Liked: Cleanliness, staff & service, amenities
very professional, clean, the service is at top notch.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly helpful and happy. The hotel was clean and well maintained. It was a 5 minute walk to the train station which was convenient. There was a nice gym, great hot tub and saunas. The lounge was great too. The room was nice.
Stayed 13 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying in this hotel. The grounds are beautiful and the service is top notch. Shinagawa Station is a 5 minute walk. The restaurants are very good.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the Staff were so friendly and helpful. Highly recommend.
Stayed 9 nights in Aug 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are big and good amenities. Only complaint is bc they call it a sauna and whirlpool, I didn’t even think about Japans overall tattoo policies.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of, if not the, best hotel experience I’ve ever had. The staff was so kind and attentive, the spa was so relaxing. Get the Japanese breakfast in the morning, it was amazing & filling. The gardens are lovely, the rooms are spacious and comfortable, the lounges are a fun perk if you get them, there is gym access, it’s near the train station. Fantastic hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
Good location, 5 min walking to Shinagawa station, Garden is beautiful, staff is nice, highly recommended!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nicely kept. My room was spacious, comfortable and the amenities great
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Laina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location for the station.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical stay and large room, beautiful gardens

Magical stay and so elegant with wonderful amenities and spacious rooms, beautiful gardens. Excellent dinning onsite and very convenient next to SHINAGAWA
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities
Great place and attentive staff.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

meri

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and met all our needs. Being surrounded by beautiful gardens was a real treat. The staff was friendly and welcoming.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo excellent hotel and park

Nice hotel with beautiful park. Location good but not perfect. Service and politeness by the staff was amazing.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Frankie

Liked: Cleanliness, property conditions & facilities
Amazing facility, great staff, super accommodating. Me and my partner will be coming back
Stayed 1 night in May 2025
Verified

10/10 Excellent

Launi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located nearby to Shinagawa Station. Great staff. lovely garden.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Scott

Liked: Staff & service, property conditions & facilities
Staff was incredibly friendly and helpful.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and accommodating! Staff were simply amazing.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Friendly staff, cleanliness and informative.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Charlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly, service oriented, large rooms, English speaking and a short walk from Shinagawa station.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel with very friendly staff. The gardens outside are lovely with an authentic tea house and a Japanese steak house.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Room size was fabulous. Lots of dining options on site and close to subway station.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Lin Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights and received excellent service from the staff. Also dined at the restaurant for breakfast and lunch and service was impeccable.
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with amazing staff. The limited hours for VIP access was not the best, if you are VIP you should have unlimited access to everything.
Stayed 2 nights in Apr 2025