Tokyu Stay Ginza

3.0 star property
Hotel with a restaurant, steps from Kabuki-za Theatre

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Photo gallery for Tokyu Stay Ginza

In-room safe, soundproofing, iron/ironing board, free WiFi
Point of interest
Reception
Restaurant
Reception
Tokyu Stay Ginza places visitors in Tokyo's heart, where they can start their day at the hotel restaurant before stepping out to explore nearby attractions like Ginza Six and Tokyo International Forum. After sightseeing, they can return for a relaxing coffee at the hotel cafe.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

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About the neighborhood

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061

What's nearby

  • Kabuki-za Theatre - 2 min walk - 0.2 km
  • Tokyo International Forum - 8 min walk - 0.7 km
  • Tokyo Imperial Palace - 20 min walk - 1.7 km
  • Tokyo Tower - 5 min drive - 2.7 km
  • Tokyo Skytree - 12 min drive - 8.8 km

Getting around

  • Higashi-ginza Station - 3 min walk
  • Yurakucho Station - 9 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ‪はなまるうどん - ‬1 min walk
  • ‪ナイルレストラン - ‬2 min walk
  • ‪一風堂 - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪銀座ヤンヤン - ‬1 min walk

About this property

Tokyu Stay Ginza

Hotel near Kabuki-za Theatre
Located close to Sensoji Temple and Takeshita Street, Tokyu Stay Ginza provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
  • Concierge services, multilingual staff, and luggage storage
  • A front-desk safe and a vending machine
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 191 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • 42-inch Smart TVs with cable channels
  • Refrigerators, microwaves, and children's slippers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Ginza pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Tokyu Stay Ginza?

This property doesn't offer parking.

What time is check-in at Tokyu Stay Ginza?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Tokyu Stay Ginza?

Check-out is at 11 AM.

Where is Tokyu Stay Ginza located?

Located in Ginza, this hotel is steps from Kabuki-za Theatre, and within 6 mi (10 km) of Sensoji Temple and Takeshita Street. Tokyo Skytree and Shibuya Crossing are also within 6 mi (10 km). Higashi-ginza Station and Ginza Station are within a 5-minute walk.

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Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Staff & service, amenities
The washer/dryer in the room was amazing!
Stayed 2 nights in Sep 2025

8/10 Good

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
They were short staffed so full clean of the room was not an option for the stay, it was partial, the room was fine and amenities, the area around is great short distance to everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic having a washer and dryer in the room. Rooms are very quiet. Staff are very helpful
Stayed 6 nights in Oct 2025

8/10 Good

Chan Kwok Woon

Liked: Cleanliness
Good location but hotel is a bit old and doesn’t feel very comfortable
Stayed 4 nights in Jun 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable. Breakfast was delicious and the staff was very friendly and helpful.
Stayed 12 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo Stay hotels are always my go to when vacationing in Japan. Friendly staff, convenient locations and the in room washer/dryer unit is such a time and money saver.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location (public transport to both NRT n HND). Minutes from public transport (a major plus when it’s hot). Walking distance from Ginza shopping and Kabukiza.
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well appointed. We had everything we needed to enjoy Tōkyō. This hotel is close to many subway lines, shopping and delicious food.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. In room washer/dryer a major plus. Staff and cleaning staff were as usual professional and nice. The only room for improvement (still the same as I’ve stayed here multiple times) is that the carpet and walls tend to have stains or marks.
Stayed 5 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are super friendly
Stayed 2 nights in Jun 2025

4/10 Poor

Jade

Liked: Cleanliness
Room looked very different in photos on line. Looked to have beautiful foyer and bar. Foyer was small and bar was closed due to an event. Room comfortable enough, and washer dryer handy, but a little dated and did not match the vibe they give in the advertising.
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Great location, good travel hotel with washer/dryer in room and kitchennette
Stayed 2 nights in Jun 2025

10/10 Excellent

Sophanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, rooms were clean, great area for shopping.
Stayed 9 nights in Apr 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at an affordable price
Stayed 6 nights in Apr 2025

10/10 Excellent

Wynnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend and for sure we will be back 2026 at the same hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service and amazing location.
Stayed 8 nights in Apr 2025

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet well equipped room with a washer/dryer. The coffee machine in the lobby was so nice. The staff was friendly and helpful. I would highly recommend a stay here.
Stayed 2 nights in May 2025

8/10 Good

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location in Ginza, it is easy to get to where you need to be from this hotel. The room was a decent size for Tokyo standards and having a washer/dryer was really useful.
Stayed 3 nights in May 2025

10/10 Excellent

Erik Wing Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs.
Stayed 3 nights in May 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!!

This was our first time to visit Japan. The hotel Tokyo Stay Ginza was very nice and clean. Plus, the room had lots of amenities, like a small kitchen, washer and dryer, microwave and coffee maker. Plus, the hotel offered a buffet breakfast, which was excellent, and the hotel is very close to the train station. I would definitely stay here again.
Stayed 5 nights in Apr 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Hotel was good condition, clean Location was excellent, convenient stores nearby and walked able. Overall will stay there again.
Stayed 8 nights in Mar 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love there’s a washing machine in my room😍😍😁
Stayed 5 nights in Jul 2025

10/10 Excellent

Mazie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay of 10 days at Tokyu Stay Ginza. The location and the washer were a plus
Stayed 2 nights in Feb 2025

8/10 Good

Ming-Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, washer/dryer in unit, lots of restaurants, close to Tokyo station
Stayed 7 nights in Feb 2025