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"staff is great"

"Great staff, great amenities, and great location!"

"Everything, especially the spa for end of day relaxation "

"Good amenities "

"Really nice hotel in a great location, walking distance to everything in Shinjuku. Friendly staff, great accommodations, and very comfortable room. "

"Clean room that was a good size. Really enjoyed access to Executive Lounge."

"👍"

"Clean room, very friendly and helpful staff. We sent our luggage ahead to Kyoto from Tokyo and it worked flawlessly! There is a really good bakery next to the entry of the hotel!!! "

"The staff are young and energetic. You can tell they enjoy working here with each other. Room and bathroom were clean and impressive. "Welcome drink", coffee machine and other amenities were appreciated. Six laundry machines across three floors, drying cycle takes a lot longer for some clothes so bring plenty of coins because they cost money. TV shows you the laundry status remotely which is cool. The area took some getting used to, but there are some wonderful places to eat and be entertained. Recommend restaurants on floor 4 below the hotel. "