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Best Western Toluca

3.0 star property
Indulge in delicious Mexican cuisine and relax in style. Discover your new favorite spot where vibrant culture meets modern comfort.

Choose dates to view prices

Best Western Toluca combines the charm of a local coffee shop with modern conveniences like a gym and business center. Unwind with dry cleaning services, explore nearby attractions via the area shuttle, or dine at Los Arcos restaurant – guests rave about this hotel’s warm atmosphere.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
The current price is AED 243
AED 291 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Best Western Toluca pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Toluca?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Best Western Toluca on 25 May 2026 start from AED 243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Toluca?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Toluca?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Best Western Toluca located?

Situated in Zinacantepec, this hotel is 0.9 mi (1.4 km) from Cyberbox and 2.8 mi (4.4 km) from Monterrey Institute of Technology and Higher Education. Salón Imperial and Mexiquense Cultural Center are also within 6 mi (10 km).

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

6.0

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 105 out of 298 reviews
Rating 8 - Good. 82 out of 298 reviews
Rating 6 - Okay. 61 out of 298 reviews
Rating 4 - Poor. 21 out of 298 reviews
Rating 2 - Terrible. 29 out of 298 reviews

Reviews

Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe lication woth various dining options within walking distance. Staff was friendly and the rooms were clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Property conditions & facilities
Disliked: Cleanliness
The property was very nice. However we had problems with the security box and to change rooms Then in the other room there was no hot water and there was no hot water. The employees were very kind and every thing was very clean.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Montserrat

The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I did not expect was restaurant dining not available and the bar being closed as well. Aside from this it was a pretty good place to stay at a comfortable price.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Norma

Disliked: Property conditions & facilities, room comfort

Hotel needs some upgrades.

The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Totally enjoyed our stay and we will be back.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

roberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything was. Beautiful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place and clean
Stayed 6 nights in Oct 2022
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel but need up keeping in the room
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service
Location convenient they nees a little Too. Up. Old and short bathroom .
Verified

8/10 Good

Orlando

Liked: Staff & service, property conditions & facilities
They should install a vending machine
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reajustar la rrvadrray
Stayed 1 night in May 2024
Verified

6/10 Okay

Juan Carlos

Disliked: Amenities, property conditions & facilities
That’s no one to help you with the bags no elevator no room service because there no the restaurant so more things
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito lugar, la atención del personal excelente, solo me hubiera gustado que su horario de restaurante fuera completo, solo hay la opción del desayuno y no para comer o cenar
Stayed 1 night in May 2026
Verified

8/10 Good

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene habitaciones con vista al motel, que no debería, se me hizo incómodo tener las cortinas abiertas, en la mañana se escuchaban los pájaros que tenían sus nidos en los balcones.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

KARINA ALEJANDRA

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación en muy mal estado, la Cerradura de la puerta no servía, las cortinas no cerraban, las toallas rotas, fatal el servicio y las instalaciones en muy mal estado
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Disliked: Amenities
Las camas muy duras y el gimnasio no tiene nada para hacer ejercicio
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia, bien arreglada, camas cómodas, personal con buena disposición
Stayed 1 night in Feb 2026
Verified

8/10 Good

juan carlos

Liked: Cleanliness, amenities, property conditions & facilities
Limpio muy bien todo
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carlos

Fumigar ya que había arañas en la habitación
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Jose Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Faltaban focos en el baño Agua fria Sin papel de baño
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno fue a la carta y muy buen servicio, la habitacion bien, si habia mucho lugar en el estacionamiento
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Lilia

Liked: Cleanliness, property conditions & facilities
Buena atención pero nada destacado, en la habitación tenian cafetera pero no café, el personal educado pero no daban ni una palabra de más. No probamos el desayuno.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien pero pedí apoyo con factura y no me la Dieron
Stayed 3 nights in Nov 2025