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Smile Hotel Tomakomai

3.0 star property
Hotel in Tomakomai with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Smile Hotel Tomakomai

Daily Japanese breakfast (JPY 660 per person)
Lobby sitting area
Lobby
Massage
Desk, free WiFi, bed sheets
Smile Hotel in Tomakomai blends modern amenities with Japanese hospitality. Enjoy rejuvenating massages or a traditional Japanese breakfast at the on-site restaurant. Free WiFi, dry cleaning services, meeting facilities, and 24/7 front desk support ensure a hassle-free stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for (S2) Semi Double Room 12sqm, Smoking

Desk, free WiFi, bed sheets

(S2) Semi Double Room 12sqm, Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for (S2K) Semi Double Room 12sqm, Non Smoking

Desk, free WiFi, bed sheets

(S2K) Semi Double Room 12sqm, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

(t1)Twin Room Type A -Smoking

  • Sleeps 2

（S3K）Small Double Room Type B -Non-Smoking

  • Sleeps 2

(s3)Small Double Room Type B-Smoking

  • Sleeps 2

（S2K）Small Double Room Type A -Non-Smoking

  • Sleeps 2

View all photos for Quadruple Room-Smoking

Interior

Quadruple Room-Smoking

  • Sleeps 4

View all photos for （S1）Single Room-Smoking

Desk, free WiFi, bed sheets

（S1）Single Room-Smoking

  • Sleeps 1

View all photos for （S1K）Single Room-Non-Smoking

Desk, free WiFi, bed sheets

（S1K）Single Room-Non-Smoking

  • Sleeps 1

View all photos for (t1K)Twin Room Type A -Non-Smoking

Desk, free WiFi, bed sheets

(t1K)Twin Room Type A -Non-Smoking

  • Sleeps 2

View all photos for (t2k）Twin Room Type B- Non-Smoking

Desk, free WiFi, bed sheets

(t2k）Twin Room Type B- Non-Smoking

  • Sleeps 2

（t2）Twin Room Type C- Smoking

  • Sleeps 2

View all photos for Double Room Type B-Smoking

Desk, free WiFi, bed sheets

Double Room Type B-Smoking

  • Sleeps 2

View all photos for (s4k)Small Double Room Type C -Non-Smoking

Desk, free WiFi, bed sheets

(s4k)Small Double Room Type C -Non-Smoking

  • Sleeps 2

View all photos for （S2）Small Double Room TypeA -Smoking

Desk, free WiFi, bed sheets

（S2）Small Double Room TypeA -Smoking

  • Sleeps 2

Run Of House

  • Sleeps 2

Run Of House

  • Sleeps 2

Run Of House

  • Sleeps 2

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 2

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 1

Double Room

  • Sleeps 2

Double Room-Smoking

  • Sleeps 2

About the neighborhood

Map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023

What's nearby

  • Sea Station Plat Seaport Market - 20 min walk - 1.7 km
  • Tarumaezan Shrine - 4 min drive - 4.5 km
  • Sunflower Ferry - 5 min drive - 5.1 km
  • Tomakomai Golf Resort 72 - 9 min drive - 10.0 km
  • Utonai-ko Sanctuary - 12 min drive - 13.7 km

Getting around

  • Tomakomai Station - 12 min walk
  • Numanohata Station - 18 min drive
  • New Chitose Intl. Airport (CTS) - 34 min drive

Restaurants

  • ‪魚活鮮とあぶり焼 海へ - ‬2 min walk
  • ‪苫小牧新鮮魚市場 - ‬2 min walk
  • ‪千年の宴 苫小牧表町2丁目店 - ‬3 min walk
  • ‪栄寿司 - ‬1 min walk
  • ‪サボテンPIERO - ‬3 min walk

About this property

Smile Hotel Tomakomai

Hotel near the airport
Smile Hotel Tomakomai provides amenities like dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Japanese breakfast (surcharge), a vending machine, and a 24-hour front desk
  • Meeting rooms and a banquet hall
Room features
All 97 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

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8.6 out of 10, Excellent, 896 reviews
The price is AED 154
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:00 AM for a fee: JPY 660 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 660 for adults and JPY 660 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

Is Smile Hotel Tomakomai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Tomakomai?

Smile Hotel Tomakomai doesn't offer parking.

What time is check-in at Smile Hotel Tomakomai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Smile Hotel Tomakomai?

Check-out is at 10 AM.

Where is Smile Hotel Tomakomai located?

Situated near the airport, in Tomakomai, this hotel is in the same region as Sapporo Dome. Tomakomai Station is 12 minutes by foot.

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Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 113 reviews
Rating 8 - Good. 36 out of 113 reviews
Rating 6 - Okay. 39 out of 113 reviews
Rating 4 - Poor. 11 out of 113 reviews
Rating 2 - Terrible. 5 out of 113 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

???

Disliked: Amenities, property conditions & facilities
喫煙部屋にウォシュレットが無い。
Stayed 2 nights in Sep 2025

6/10 Okay

masahiro

Disliked: Amenities, property conditions & facilities
ドア鍵一つしかなく2人宿泊のとき不便でした
Stayed 1 night in Aug 2025

6/10 Okay

??

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
朝食値段の割には満足でしたが、 ２回目は宿泊はしないと思います。
Stayed 1 night in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
良かったです
Stayed 1 night in May 2025

6/10 Okay

??

Disliked: Amenities
お風呂がきたなかった
Stayed 1 night in Mar 2025

6/10 Okay

Jin

経年劣化してるので、しょうがないと思います。洗面台の見た目が気になりました。
Stayed 1 night in Feb 2025

8/10 Good

TAIYOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした
Stayed 1 night in Jan 2025

10/10 Excellent

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが、駅近だし、CVSも近いので問題なしでした札幌と函館に来たので大変良かったです、次回は暖かくなってから又おせわになりたいです、10月に来たときも居酒屋にいってカなり良かったんで、次回もよろしくお願いいたします。
Stayed 1 night in Nov 2024

4/10 Poor

しんご

Disliked: Amenities, property conditions & facilities
禁煙室であるのにタバコ臭かったです
Stayed 1 night in Nov 2024

8/10 Good

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて良かったです。
Stayed 1 night in Nov 2024

8/10 Good

ミワ

Liked: Cleanliness
良かったです(((o(*ﾟ▽ﾟ*)o)))ありがとうございます!(´▽｀)
Stayed 1 night in Sep 2024

6/10 Okay

ムネタカ

Disliked: Cleanliness
駐車場が狭くて大変でした。洗面台のホーローがかなり傷があり汚らしかった。シャワーとガランの切り替えが悪くシャワーが使いづらい。後は傘も貸してくれたし概ね良好でした。
Stayed 2 nights in Aug 2024

10/10 Excellent

たかこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
台風の影響で急遽泊まったホテルでしたが、使いやすいホテルでした。 夜のうちに支払いを済ませたい、という話も直ぐに対応頂きました。ありがとうございます。
Stayed 2 nights in Aug 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより全然綺麗で良かった

8/10 Good

Kaori

Liked: Cleanliness, staff & service, amenities
苫小牧市民会館に近くメインの通り沿いにあり、繁華街にも近く立地が良かったです。 スタッフの方は親切でした。 お部屋の清潔感もありましたが、少し洗面台に劣化が見られたのが残念でしたが、快適に過ごせました。
Stayed 1 night in Dec 2023

6/10 Okay

Susumu

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
部屋の照明が一つ切れていました。 壁や洗面所の傷など見た目がきれいではない。 同じくらいの料金設定で先日宿泊したサービスが豊富なホテルもあるので、どうしてもそこと比べてしまいます。
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ビジネスホテルとして平均以上

清潔感は平均的なビジネスホテル以上はあった。 次回苫小牧に行く場合にも、宿泊候補になり得る。 トイレを流すレバーが少し壊れていて、水が止まらなくなった（手でレバーを再度動かせば止まった）。
Stayed 1 night in Sep 2023

6/10 Okay

??

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
シャワー/蛇口を水圧で切り替えるタイプなので、止めることができない。 あと部屋の照明が、デスクとベッドしかないので、室内でワークするときに不便。
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

安かろう悪かろう

夏の繁忙期の宿泊だったためか、価格と内容のバランスが取れていないように感じた（とは言っても周辺のホテルと比べると安かった）。一部リフォームされている階もあるようだが、私の宿泊した部屋は設備が古く（ユニットバスだけはリフォームされていた）、とても快適とは言えなかった。もう一度宿泊するのは躊躇してしまう。
Stayed 4 nights in Aug 2023

10/10 Excellent

なおと

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
店員さんの対応が良かったです!
Stayed 4 nights in Jul 2023

10/10 Excellent

ミキオ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応が良かったです
Stayed 1 night in Oct 2022

6/10 Okay

さくらい

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
道民割が使えなかったので非常に残念でした。
Stayed 1 night in Aug 2022

6/10 Okay

??

Liked: Cleanliness
シャワーが駄目だつた
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

満足

比較的に良心的な価格です。道路をはさんだ目の前にコンビニ（セブンイレブン）があり、何かと便利です。シャワーが、慣れないと、水圧を上げないと元の設定に戻るやりずらさを感じます。
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveler

歩こう

駅からは少し離れていますが歩けるきょりです。 コンビニが近くにあるので便利です。
Stayed 1 night in Apr 2021