"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!).
He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not...
"Choose this place If you like peaceful stroll in the garden after your restful sleep. Exceptional staff, especially Sarah 👏. It is close to Sanctuary of Penha and sorrounded by nature. "
"We enjoyed staying in a historic place with a very beautiful view of the Douro River. Please note that the only way to get there is by car and the most convenient option is to take advantage of the dinner offered. It should be noted that there is an opportunity to taste very good local wine on site."
"We booked this stay last minute when another set of plans fell through. It ended up being a fantastic decision. The grounds were beautiful, the pool was great, the food was incredible, and the rooms were very comfortable.
The host was excellent, going above and beyond with everything! Honestly one of the nicest people I've come across. I would highly recommend this place."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.