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York Residence

2.0 star property
Hotel with an indoor pool, 5-minute walk to Scotiabank Arena

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Close to Scotiabank Arena and Ripley's Aquarium of Canada, York Residence has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Kitchen
The current price is AED 184
AED 451 total
includes taxes & fees
11 Jan - 12 Jan

Room options

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Showing 3 of 3 rooms

View all photos for Classic Condo

Classic Condo | Living area

Classic Condo

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Washer/dryer
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo, 1 Bedroom

Comfort Condo, 1 Bedroom | Living area

Comfort Condo, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Washer/dryer
  • 60 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Elite Condo

Elite Condo | Living area

Elite Condo

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Washer/dryer
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
12 York St, Toronto, ON, M5J 0A9

What's nearby

  • Scotiabank Arena - 3 min walk - 0.3 km
  • Rogers Centre - 5 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 5 min walk - 0.5 km
  • CN Tower - 5 min walk - 0.5 km
  • Metro Toronto Convention Centre - 7 min walk - 0.6 km

Getting around

  • Queens Quay West at Harbourfront Centre Stop - 5 min walk
  • Union Station - 7 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 7 min drive

Restaurants

  • ‪Aroma Espresso Bar - ‬2 min walk
  • ‪Real Sports Bar & Grill - ‬4 min walk
  • ‪Hoops Sports Bar & Grill - Bremner - ‬1 min walk
  • ‪Evviva Restaurant - ‬1 min walk
  • ‪Dark Horse Espresso Bar - ‬8 min walk

About this property

York Residence

Hotel near Scotiabank Arena
Close to Ripley's Aquarium of Canada and CN Tower, York Residence has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge) and a 24-hour front desk
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Separate sitting areas, separate dining areas, and kitchens

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Premium Apartment | Living area | 45-inch LED TV with cable channels
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  • Free WiFi
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The price is AED 383
AED 470 total
includes taxes & fees
2 Feb - 3 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Covered self parking on site (CAD 30 per night; includes in/out privileges)

Things to do

  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 22

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number STR1214

We should mention

This property does not have elevators

Frequently asked questions

Does York Residence have a pool?

Yes, this property has an indoor pool.

Is York Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CAD 30 per night.

What time is check-in at York Residence?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at York Residence?

Check-out is at 11:00 AM.

Where is York Residence located?

Located in Downtown Toronto, this hotel is within a 5-minute walk of PATH Underground Shopping Mall and Scotiabank Arena. Ripley's Aquarium of Canada and CN Tower are also within 10 minutes. Queens Quay West at Harbourfront Centre Stop is only a 5-minute walk and Queens Quay Ferry Docks Terminal Stop is 8 minutes.

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Reviews

York Residence Reviews

6.6

6.2

Cleanliness

6.0

Amenities

6.2

Staff & service

6.4

Eco-friendliness

5.4

Property conditions & facilities
Rating 10 - Excellent. 15 out of 59 reviews
Rating 8 - Good. 11 out of 59 reviews
Rating 6 - Okay. 13 out of 59 reviews
Rating 4 - Poor. 13 out of 59 reviews
Rating 2 - Terrible. 7 out of 59 reviews

Reviews

8/10 Good

Dee Dee Melanie Aquino

Liked: Cleanliness, staff & service, amenities
Nice place to stay and very helpful staff. The only thing they need to improve is the check-in process because it feels a little catchy, but overall, I had very nice stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and access to Union station and shops with plenty of accessible dining options. Cool unit and responsive management ✅
Stayed 1 night in Dec 2025

8/10 Good

Matina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Laundry service was beautiful
Stayed 4 nights in Nov 2025

6/10 Okay

Alvaro

Disliked: Amenities, property conditions & facilities
The room was ok. But it was complicated to check-in and get parking.
Stayed 1 night in Nov 2025

2/10 Terrible

Danny

Disliked: Cleanliness, amenities
No hot water in the shower for 3 days and no one came to fix it. Also the shower wasn't clean. The appartement is nice and the view is great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marites

Satisfied with complete
Stayed 1 night in Oct 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, really good location. Beautiful view. Super clean. Very quiet and safe. Communication could be better with the host, but everything else was amazing.thsnks we come back sure.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lieve

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was a bit dirty. The toilet needed a bit more cleaning. Also the check-in system was a bit confusing. The whole ipad thing was a bit complicated.
Stayed 1 night in Nov 2025

4/10 Poor

John

Disliked: Property conditions & facilities
Washing machine and dryer have clothes/sheets in them from a previous stay. Check-in at the front desk took over 30min. WiFi credentials were incorrect both on posted signs, as well as in the messages sent by the owner.
Stayed 1 night in Nov 2025

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Directions to the parking were not clear. Cumbersome check in process.
Stayed 1 night in Nov 2025

8/10 Good

Jesse

Concerned mirrors were cracked in closet on arrival - this should be mentioned ahead and repaired as I was concerned I’d be liable since leaving a security deposit. Also had issues connecting to wifi
Stayed 1 night in Nov 2025

4/10 Poor

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Confusing, because we didn’t receive information before we arrived. No one at the building seem to know how to check in. It was ultimately all fine but a little confusing.
Stayed 1 night in Nov 2025

4/10 Poor

Mark

Disliked: Cleanliness
This is clearly a condo tower that they’re just renting empty condos out. The staff only works off WhatsApp which is a bit sketchy and the concierge on site isn’t super helpful. Once I got into the room finally the bed smelled like farts, the light outside the bathroom was broken and was just a fixture, the housekeepers ran the washer and dryer and it was making a noise while I was trying to sleep which was super annoying, and the elevators were either not working or completely crowded. Overall it wasn’t a great experience and I would’ve rather stayed probably anywhere else. The whole time I just felt unwelcome.
Stayed 1 night in Dec 2025

8/10 Good

Ken

Liked: Amenities
The room could have been cleaner. There was only the fitted sheet and a duvet on the bed. Thought it odd that there wasn’t a flat sheet on the bed. Could not control temperature in the room. Only one working elevator so checking in took longer than expected. There had also been a false fire alarm that afternoon which may have affected ability to clean thoroughly.
Stayed 2 nights in Oct 2025

6/10 Okay

Sofia

Disliked: Cleanliness, amenities, property conditions & facilities
The check-in process was tedious. Everything is directed outside of Expedia. They send info through WhatsApp for payment that feels scammy fyi. The company - Bay Suites - sends too many links: one for Pre- Payment, then one was for deposit then one for check-in. Then when we got to the property, we have to fill in all the same info there on iPad, directed by an obviously exhausted security guard. When we finally get up to the suite- see that the toilet has just been used -it was all ovrer seat and it smells ( like the person isn't well, if you know what I mean ), and the sofa bed is broken! . The place was listed as a place for 6 to sleep but the broken bed made that not possible. I let the admin know to know avail.. I even said small refund should be issued for this and they ignored me repeatedly. Wont be booking with service again.
Broken sofa bed . Place was listed as sleeps 6
Stayed 3 nights in Dec 2025

6/10 Okay

Doris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely difficulties getting into the place. No concierge services, just security? Not very helpful. Place was overall dusty and worn. Mattress and broken door on deck? Careful on floor boards, I snagged my feet. And the walls were filthy. Almost like they were remodeling while renting? What I liked was location, space and available coffee and coffee machine. We came in very late, and the on call support stayed with us to help navigate our parking and access to the condo.
Stayed 2 nights in Oct 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly wish I had seen the reviews on this property before I booked. I had the worst experience with my check-in and stay. The elevators were constantly broken and not working. Upon my check in, I had to lug my heavy suitcase up 18 flights of stairs to get to my floor. My room was still not ready at 4:55pm as the cleaner was still doing prepping my room for me. The wait times to use the elevators were long and frustrating when they were intermittently working. I had to check-in virtually online before arrival, then again in person with the security at the front desk which was quite frustrating. Lastly, the unit itself had lots of wear and stains on walls and upholstery for being a fairly new building. It didn't feel very clean. I would avoid this place at all costs.
Stayed 2 nights in Oct 2025

6/10 Okay

Dat Alain

Disliked: Staff & service, property conditions & facilities
I booked this property through Expedia and expected all communication and payments to be handled securely through the platform. However, I received a confusing phone call from a lady who said we needed to pay a $300 deposit through a link she would send by email before check-in. Her English was difficult to understand, and after several attempts, we finally found two of her emails in our junk folder. We couldn’t check in until we paid the deposit through that link, and felt very suspicious. The whole experience made us extremely uncomfortable, and we only proceeded with the payment hoping it wasn’t a scam. Even though the booking was listed as non-refundable, I’m requesting a refund due to how unsafe and misleading this process felt. This situation was not what we expected from an Expedia booking. ***Great location downtown and that’s it
Stayed 1 night in Oct 2025

4/10 Poor

Mallory

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Check-in process wasn’t clear and was hard to get hold of the property company to get help. Apartment is very worn and needs furniture and furnishings updated. Cracked bathroom counter, shower pools at your feet in the tub so you’re standing in dirty water while trying to get clean, couch sinks into the middle, sofa bed is very uncomfortable as you can feel the whole frame underneath. Normal bed sinks in the middle and uncomfortable, floors are very worn, balcony subpar condition and bedding for sofa bed as well as towel for the 3rd person was still in the dryer when we got there. Overall the apartment wasn’t presented very well and the hallway smells of garbage due to the garbage room between the elevators. Wouldn’t recommend until these things have been improved in some way. They say $30/night for parking but don’t tell you where that price can be achieved as the closest one we parked at we paid $63 from about 1:30pm until 11am the next day. The only good thing about the place was the location, walking distance to CN Tower & Ripley’s Aquarium.
Stayed 1 night in Oct 2025

2/10 Terrible

Lake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One night too many. This accommodation took the cake for the dirtiest, most inconvenient and worst customer service ive ever experienced. I was almost impressed on how bad of shape this room was, but then i realized no effort was put in to maintaining it in the first place. There is so many negative things i want to say about this place, i dont know where to begin. Room: Check-in was at 16:00. Never received instruction on how to check in from the host until 17:00. They host said the room was "on the verge of being finished" when we checked in. When opening our door to the room, I was shocked to say the least. It was a total pigs pen. Bedding all over the floors, pillows from the couch on the floor, old urine from the previous guest in the toilet, old food in the counter, cigarette butts on the Patio. It looked like someone had trashed the place. Upon closer review of the property, things got worse. There were floor boards missing and loose. You could see the plywood under the hardwood. Broken mirrors, broken screens on the windows. Scratches all over the walls as well as holes and crackes in the ceiling and walls. There was red/yellow mildew in the showers. Broken toilet seats. An inch of mold and dust under appliances The place looked absolutely trashed. This wasnt a single persons doing, all this damage had happened over the course of months and multiple stays. The ad says it was a "Luxury" condo on expedia. Luxury is the last word i would use to describe this place
Stayed 1 night in Oct 2025

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had multiplie issues with our condo. The biggest one was that we had no hot water to shower the entire trip! We are two women and were attending a professional conference. It was unacceptable. We called every day and they never fixed it or moved us to another room. Our wifi also didht work for an entire day and our coffee maker was broken and we never got it replaced. The rooms were dirty and stains on carpet. The view however was excellent and the staff were very nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Tanzila

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed their for 4 nights and it was worth every single penny
Stayed 4 nights in Nov 2025

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Our unit was dirty. We found long black hairs all over the couch stains on the couch dirt on the bathroom floor Our lights didn't work in the bathroom and noone came to fix them.
Stayed 1 night in Nov 2025

8/10 Good

Claudine

Liked: Cleanliness, amenities, property conditions & facilities
Personnel courtois
Stayed 3 nights in Nov 2025